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Lori
  • Unverified user
  • Member on 3 January 2020
  • Toronto, Female, 61 years old

Forty years in customer service, believe in resolving situations with utmost respect for others at all times. Believe people are human and make mistakes and as a representative of a Co. or Corp. you should behave in professional manner trying to resolve the situation without making assumptions that the customer is in the wrong.

1 reviews

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1 flights

2 301 km

  • 1 430 miles
  • 0.1x world tour

3 h 53 min

  • 0.1 days
  • 0 weeks

Rude, Unprofessional, Believe the Customer is always wrong



Booked trip to Varadero, Cuba for Dec 9th, 2019 return Dec 16th, 2019 Wheelchair request as cannot walk distance, causes extreme pain due to rare...

Read more about « Rude, Unprofessional... »
Economy Air Transat VRA - YYZ 12/2019
Lori

Class

  • 1 Economy
  • 0 Economy plus
  • 0 Business
  • 0 First
  • 0 Unknow

Seat position

  • 0 Aisle
  • 0 Window
  • 0 Middle
  • 1 Unknow

Flight reason

  • 0 Leasure
  • 0 Business
  • 0 Crew
  • 0 Other
  • 1 Unknow

Range

  • 0 Short haul
  • 1 Medium haul
  • 0 Long haul
  • 0 Ultra long haul

Top airlines

# Airline Num %
1 Air Transat 1 100%

Top airports

# Airport Num %
1 Toronto Lester B. Pearson Intl 1 50%
2 Varadero 1 50%

Top routes

# Flight Num %
1 Varadero - Toronto Lester B. Pearson Intl 1 100%

Top aircrafts

# Aircraft Num %

Distance per airline

# Airline Distance (km)
1 Air Transat 2 301

Longest flights

# Flight Distance (km)
1 Varadero - Toronto Lester B. Pearson Intl 2 301

Most visited countries

# Country Num %
1 Canada 1 50%
2 Cuba 1 50%

Extrem airports

North Toronto Lester B. Pearson Intl 43.678177, -79.636292
South Varadero 23.033913, -81.436646
East Toronto Lester B. Pearson Intl 43.678177, -79.636292
West Varadero 23.033913, -81.436646

Most visited continents

# Continent Num %
1 North America 2 100%

Flights per week day

Flights per month

Flights per year

Date Flight num. Departure Arrival Distance (km) Airline Aircraft Seat
16/12/2019 VRA YYZ 2 301 TS