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civas
  • Unverified user
  • Member on 23 June 2017
  • italy, Male, 58 years old

1 reviews

  • 0 reactions
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1 flights

9 484 km

  • 5 893 miles
  • 0.2x world tour

11 h 47 min

  • 0.4 days
  • 0.1 weeks

my suitcase was lost and they don't pay



Took a flight on April 21, 2017 from Milan to Sao Paulo, baggage was NOT ARRIVED, surely due to the lack of time between the landing at Casablanca and the resumption for Sao Paulo with another flight. After making a regular complaint at the airport of my baggage arrival, there was no trace anymore. In addition to having suffered the damage of not having any luggage for my 10-day stay in Sao Paulo, paying for the many phone calls at the airport looking for my suitcase and having to recapture the minimum indispensable and thus spending 355 euros, to date my suitcase It has never been found again. Needless to make any effort to claim Royal Air Maroc damages through emails, peacocks, and international peacekeepers in Prague, So I must contract a lawyer just to see my rights fully satisfied. Customer Support ZERO !!!!! Do not fly with this company !! They steal your luggage and DO NOT PAY !!!!

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Economy Royal Air Maroc MXP - GRU More than 2 years
civas

Class

  • 1 Economy
  • 0 Economy plus
  • 0 Business
  • 0 First
  • 0 Unknow

Seat position

  • 0 Aisle
  • 0 Window
  • 0 Middle
  • 1 Unknow

Flight reason

  • 0 Leasure
  • 0 Business
  • 0 Crew
  • 0 Other
  • 1 Unknow

Range

  • 0 Short haul
  • 0 Medium haul
  • 0 Long haul
  • 1 Ultra long haul

Top airlines

# Airline Num %
1 Royal Air Maroc 1 100%

Top airports

# Airport Num %
1 Sao Paulo Guarulhos 1 50%
2 Milan Malpensa 1 50%

Top routes

# Flight Num %
1 Milan Malpensa - Sao Paulo Guarulhos 1 100%

Top aircrafts

# Aircraft Num %

Distance per airline

# Airline Distance (km)
1 Royal Air Maroc 9 484

Longest flights

# Flight Distance (km)
1 Milan Malpensa - Sao Paulo Guarulhos 9 484

Most visited countries

# Country Num %
1 Brazil 1 50%
2 Italy 1 50%

Extrem airports

North Milan Malpensa 45.629646, 8.724174
South Sao Paulo Guarulhos -23.431198, -46.46719
East Milan Malpensa 45.629646, 8.724174
West Sao Paulo Guarulhos -23.431198, -46.46719

Most visited continents

# Continent Num %
1 South America 1 50%
2 Europe 1 50%

Flights per week day

Flights per month

Flights per year

Date Flight num. Departure Arrival Distance (km) Airline Aircraft Seat
21/04/2017 MXP GRU 9 484 AT