Good service

Review of Nookys about the flight Travel Service Airlines between Paris Orly and Lanzarote on 20/06/2015 in Economy
Nookys QS / TVS ORY / ACE
Note: This review is about an experience that happened more than 3 years ago.

Four-hour flights between CDG Paris CDG and the Arrecife Airport in Lanzarote.

The waiting time for checking bags was a little long on both the departure and return flights, and we also had to wait a long time to claim our luggage.

The in-flight service was very good except for a few weak points:
- As with any low-cost company the food cost extra, but beverages were free and offered twice during the flight.

The in-flight crew was very friendly. They spoke French well for the most part, which was a nice surprise after having read some Internet reviews to the contrary.

- The plane seemed to be in good shape. On the other hand, the seats were packed together and I could really notice the lack of space. It was a pain to get out of my seat when I was next to the window.

The flights were extremely noisy. I've never flown on a plane that made so much noise. The passengers were also very loud, but that's not the airline's fault.

- There was a 30 delay on the return flight without an explanation, but we partially recovered the time during the flight.

Overall rating
3 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
2 / 5
On board
2 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5

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By Nookys, about Travel Service Airlines,
Posted online by HappyFlight, on 8 July 2015
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