Very dissatisfied with the timetable information and the courtesy of the cabin crew!

Review of dubrovnik about the flight Travel Service Airlines QS 2476 Y between Dubrovnik and Paris Charles De Gaulle on 23/06/2014 in Economy
dubrovnik QS / TVS DBV / CDG
Note: This review is about an experience that happened more than 2 years ago.

The scheduled time of arrival in Paris was different at boarding: the Paris arrival time should have been 9:15 pm (Dubrovnik, Paris then Lyon) but onboard the plane it was Dubrovnik, Lyon then Paris.

So, planned time of arrival 11:25 pm. In fact we got there at 10:15 pm! How badly organised! We had to let the taxis know when we'd be arriving in Paris, which involved making a call from Lyon to change the arrival time. However, there was a violent altercation with the cabin crew, who spoke to us in a very harsh manner because, with us not understanding English and them not speaking a word of French, we were unable to follow their instructions!
It's very unfortunate, but we are not prepared to use your airline again.

General
Overall rating
1 / 5
Value (price + quality)
2 / 5

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By dubrovnik, about Travel Service Airlines, , close to Chevilly-larue, Île-de-France, France
Posted online by HappyFlight, on 24 June 2014
This review has been read 327 times
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