Cabin atmosphere and service were the best

Review of LaDrilhz about the flight Thomas Cook Airlines Belgium HQ1665 between Bourgas and Brussels on 02/06/2014 in Economy
LaDrilhz HQ / TCW BOJ / BRU
Note: This review is about an experience that happened more than 3 years ago.

Having also taken Thomas Cook Airlines Belgium for the departure flight (BRU - VAR), I had to fly with this airline again, a little by chance, after a big disappointment with Jetairfly.

The departure went pretty well, and I was pleasantly surprised by the return flight.
It was even faster and more punctual. I must be one of the few travelers who didn't buy a package but instead just a flight on its own, and I found myself in a good 70-someting mood coming back from a vacation in the sun.

The staff was all cheerful and thoughtful. Right after takeoff, they told us that because of a strike in Belgium, they hadn't been able to get any hot meals for the plane. This could have been a bad situation but they knew how to handle it. Even though the hot meals would have cost extra, they offered all kinds of unlimited snacks and drinks for free.

General
Overall rating
4 / 5
Value (price + quality)
5 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
4 / 5
Costumer service
5 / 5
Your opinion of security
4 / 5
Food
3 / 5
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By LaDrilhz, about Thomas Cook Airlines Belgium, , close to Boulogne-Billancourt, Île-de-France, France
Posted online by HappyFlight, on 22 December 2014
This review has been read 23 times
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This review is also available in French.

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