Very satisfactory

Review of qdeleuze about the flight Thomas Cook Airlines Belgium between Liege and Palma on 05/09/2014 in Economy
qdeleuze HQ / TCW LGG / PMI
Note: This review is about an experience that happened more than 3 years ago.

We traveled with Thomas Cook Airlines Belgium a few days ago and we were overall satisfied with the airline. The departure flight, from Liège to Palma de Mallorca via Lille (a technical stop to disembark and board other passengers without us having to leave the plane), was on an A320 from Sata Airlines (which Thomas Cook was renting for the summer season). The plane was recent but we were really jammed in (even worse than on Ryanair) but OK, considering that the flight was pretty short, it wasn't that serious. On the other hand, the return flight (Palma-Liège via Ostend) was on a Thomas Cook A320, which was a recent and clean aircraft. Without having to ask, we had places near the emergency exit (truly excellent pitch). In order to get an in-flight meal you had to pay an extra fee while buying the ticket. Considering what the passengers got for what they paid (a terrible, small sandwich and beverage) I'm perfectly happy to not have reserved it. Besides that, the flight was perfectly fine and I recommend this airline.

General
Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
5 / 5
Management of luggage
5 / 5
On board
Comfort
4 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
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By qdeleuze, about Thomas Cook Airlines Belgium, , close to Belgium, via its phone
Posted online by HappyFlight, on 14 September 2014
This review has been read 10 times
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This review is also available in French.

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