One of the worst airlines

Review of angrypassenger about the flight Tailwind Airlines between Antalya and Stuttgart on 16/08/2016 in Economy
angrypassenger TI / TWI AYT / STR
Note: This review is about an experience that happened more than 2 years ago.

The flight started a little late but the plane was clean and in a good condition.

After boarding the airline announced their medieval security restrictions which do not allow any electronic device during the complete flight (even in flight mode) which is completely unacceptable in the 21st century.

Also the language skills of most of the personal was very bad. Some texts (like the Security restrictions) were prerecorded but some other were simply not understandable at all (like for example instructions for starting/landing).

The airline also does not provide any free snacks or drinks which is not the greatest service on an 4h flight (at least a drink would have been nice even water would have been sufficient).

No Entertainment options were given (not even music over headphones) which is a terrible combination with the restriction on electronic devices for the duration of the complete flight. Would not fly with them again.

Overall rating
2 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
3 / 5
On board
2 / 5
Costumer service
1 / 5
Your opinion of security
2 / 5
1 / 5
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By angrypassenger, about Tailwind Airlines, , close to Karlsruhe, Baden-Württemberg Region, Germany, via its phone
Posted online by Nicolas, on 29 August 2016, view original version
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