A very good flight

Review of thibault-f about the flight Tailwind Airlines between Izmir Adnan Menderes and Brussels on 11/07/2014 in Economy
thibault-f TI / TWI ADB / BRU
Note: This review is about an experience that happened more than 2 years ago.

Nothing to say about this flight. The plane was maybe a little old, but I think that the experience on board made us forget that. The cheerful flight crew was multilingual (French/Dutch/English/Turkish), helpful and professional. I was a little hesitant after reading the other reviews but now I don't know what they were talking about. The food was OK. There was breakfast with coffee, tea and fresh beverages. They passed out pillows and blankets as well as small hats for the children. The crew was always attentive and cheerful, but unfortunately the wait for boarding was long and slow but for the price that's what you get. During the sale of duty-free products we didn't get any magazines (there wasn't one in the back of the seat either) so we couldn't see what products were for sale.
The negative points: the plane was a little old, there was along wait for boarding and no magazine with duty-free products. The seats had little space and the flight was a little noisy (it is a plane), long waiting time for luggage.

Positive points: the flight crew was helpful the food was good, but not great and they were punctual. Information was provided during the flight.
Personally, I would fly with this airline again. I don't know why the other reviews were somewhat negative but if you're expecting luxury with a flight crew that barely looks at you, just fly first class on another airline.

General
Overall rating
4 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
3 / 5
On board
Comfort
3 / 5
Costumer service
5 / 5
Your opinion of security
5 / 5
Food
4 / 5
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By thibault-f, about Tailwind Airlines, , close to Brussels, Brussels Hoofdstedelijk Gewest, Belgium
Posted online by HappyFlight, on 12 July 2014
This review has been read 132 times
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This review is also available in French.

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