Never ever again.

Review of Us2 about the flight Small Planet Airlines between Manchester and Kefalonia on 06/08/2016 in Economy
Us2 / LLP MAN / EFL
Note: This review is about an experience that happened more than 2 years ago.

Booked a weeks break to Kefalonia, an island we love and have visited many times, never heard of small planet airlines until this visit.

To cut a long story short we had a 29 hour delay at Manchester airport, we were given excuse after excuse, you name it it happened to our flight, eventually after a near riot from frustrated passengers a plane was flown in from another Greek airline to take us on our holiday, loosing 2 days of our holiday, to date we have heard nothing from the so called 'small planet airline' no compensation, no reply to emails, no one is interested.

I seriously doubt anyone will ever hear from them, never ever again would I recommend or travel with this unreliable set up.

Good luck if you dare to use them.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By Us2, about Small Planet Airlines, , close to Wigan, England, United Kingdom, via its tablet
Posted online by Nicolas, on 12 September 2016, view original version
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