5hr delay

Review of Nigel J. about the flight Small Planet Airlines between Preveza/Lefkas and London Gatwick on 01/09/2016 in Economy
Nigel J. / LLP PVK / LGW
Note: This review is about an experience that happened more than 3 years ago.

Once on board the flight was fine - added bonus of a boiled sweet for the descent! This is definitely a budget airline and I suspect this is seen through the planned maintenance (or lack of) of each aircraft.

They have more than their fair share of "technical issues" (ours was broken air conditioning unit apparently) for this very reason.

They really need to up their game in this respect. Having said that, outbound flight was great in all aspects.

General
Overall rating
2 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
4 / 5
Management of luggage
4 / 5
On board
Comfort
4 / 5
Costumer service
3 / 5
Your opinion of security
4 / 5
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By Nigel J., about Small Planet Airlines, , close to United Kingdom
Posted online by Nicolas, on 5 September 2016, view original version
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