2 hour delay - added insult to injury onto 2.5 hour delay on outward journey.
Pilot invited all to look in cockpit - took an hour to get thru all passengers who q'd up along the plane. And this apparently made us miss our take off slot! (Really?)
Ran out of sandwiches 6 rows in when finally took off.
Worst of all, one Passenger broke several safety regs - including smoking on board and using his phone.
Other passengers shocked and complaining.
Never ever again!
Appalling - frightening and lax.
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