An enjoyable flight, though it got off to a bad start

Review of prospert about the flight Small Planet Airlines between London Luton and Clermont-Ferrand on 03/05/2015 in Economy
prospert / LLP LTN / CFE

This was a special charter flight for supporters of the ASM Clermont Auvergne rugby club.

Checking in at Luton Airport was hell. There weren't enough staff to efficiently check-in the 120-150 passengers. With only three desks open, the whole process took two hours.

It was very fast going through customs, bearing in mind the time (3:00 am). Boarding was quick and the cabin was clean and colourful, with headrests of different colours. There was a satisfactorily sufficient amount of space between the seat rows. The take-off and flight itself went so well that I felt comfortable and cosseted all the way to landing in Clermont.

The cabin crew were nice.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
On board
Comfort
4 / 5
Costumer service
5 / 5
Your opinion of security
4 / 5

Flight pictures

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By prospert, about Small Planet Airlines, , close to France
Posted online by HappyFlight, on 5 May 2015
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