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baggage claim is brutally sliw



traveled round trip Cleveland to Tampa, flight down was on time but Frontier only has 2 gates and planes at gates had maintenance problems. we landed at 3:20 and departed plane at 4:30. Then bags were not delivered to baggage claim until 5:50. On flight home, plane was on time, but again bag claim took 1 hour after we got off plane - horrible. Seemed intentional. Also watch for on line charges- they tried to bill me $20 to check in for return flight for seat on way down, which i paid for and had akready taken flight

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Economy TPA - CLE 01/2019
rdm

WINAIR THE WORST COMPANY



Winair, the company of shame! I travel around the world often and Winair is the worst company I have ever taken. I made two trips from France to St...

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Economy SXM - SBH 11/2018
Pseudolus

Nightmare Experience



My husband and I were in Lisbon, Portugal this past summer to celebrate our 30th anniversary. Our departure time was 9am on August 3rd and we were...

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Economy LIS - YYZ 08/2018 1 reactions
Messmer

Lost luggage



I did the check in in Guadeloupe 3 heures in advance. We were few passengers flying. My luggage did not arrive to Dominica. At Melville Hall airport there was a girl with no computer and even with any pen. I had to borrow her my pen for her to note my claim. She even did not care about my tag. I asked her if she was not going to contact the depature airport and she said that she will send them a message. The following day, I succeded to have someone on the phone in the afternoon who told me that she was familiar with my claim!!!!! It is my forth day without my luggage and I do not have any news yet...

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Economy PTP - DOM 01/2019
pepis

Worst airline customer service ever



On the 30th of November my Luxair flight was 3 Hours delayed which due to the EU passenger regulation (EG) Nr.
261/2004 entitles me to a 250€ compensation. I emailed the customer service and they claim that "the flight was only delayed 2 hrs 59 Minutes" - I was on the plane and it did not leave after 2hours 59 minutes - we were still standing on the ground. I also have pictures proving that we were still on the ground (with time and date) and they still rejected my claim. DON´T FLY LUXAIR - don’t support this corruption I will never fly with Luxair again! Spread the word.

Social media should at least give the power to the people to make this corruption and bad behaviour of a brand public so please share it.

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Economy TXL - LUX 11/2018
fredi

Appalling trip



Our flight BA109 to Dubai. It was delayed that’s understandable. We get on the flight all is ok until my son who’s 6 and autistic, wanted to watch a...

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Economy LHR - DXB 12/2018
Isaac111

Complete lack of care



We departed on the morning of Dec, 24th from London Southend with slight delay but the captain told us that thanks to favorable winds we would...

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Economy SEN - CTA 12/2018 3 reactions
TheLamp

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