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Pegasus Airlines has appalling customer service and I would not recommend them.



After booking a flight for 2 passengers I realised that I had input a surname incorrectly. After searching the Pegasus website trying to find how to...

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Economy BJV - STN 09/2017
ACTM

Do not fly with this airline - unfriendly customer service



I had a flight today from Bangkok to Ranong. I am fully aware that I booked a low-class ticket. However, at that night there was heavy rain in...

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Economy DMK - UNN 10/2017
STRAIGHTforward

Terrible airline - flights are delayed with no real reason.



Our flight was significantly delayed because of "weather conditions at the destination airport". Well, I checked the arrivals in our destination airport and figured that there were at least 5 other airlines landing at the same time with no issues. Only our flight was delayed, because (as I guess) they put a small plane that cannot tolerate any deviations in weather.
The Belavia manager at the airport was absolutely unhelpful and even didn't try to solve this situation. In conclusion I really advise to never fly with Belavia.

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Economy MSQ - KGD 10/2017
vasso

Total scam!!! Never again!!



The airline's way of making money is by making you pay a120€ fine (60€ each way) for not writing your middle while booking your flight, even thought the option was never given during the booking! After going on Tripadvisor I realised that hundreds of people got cheated the same way!! It's nothing less than organised crime and nothing is being done to stop it!!!
It ended up costing me twice as much as flying with a decent airline!!! So this was the first and the last time I ever fly with them!

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Economy TIA - FCO 10/2017
misscaroline

Don't fly TAP



Worst service I've ever experienced! First the flight was overbooked, then they offer money (a credit card) and a new flight for the next day...

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Economy LIS - LHR 10/2017
Catarina Schedel

Aggravating! Atrocious.! An airline that blatantly does not care about its passengers.



No Condor check in agents at YVR, only substitute agents freelancing from other airlines like Mexico airlines. Agents do their best to appease desperate passengers being told flight is overbooked. Wheelchair bound passengers helpless left at their own .No assistance available. Condor has not registered their request and provided for assistance. Plane delayed at gate and on tarmak. Missed connection in Frankfurt. Crappy food served. Attempts to communicate with Condor by email and phone unsuccessful. No customer service.
On the positive side: toilets, so the smallest ever seen, had sufficient paper towels.

Recommendation: avoid whenever possible.

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Economy YVR - FRA 10/2017
Sing

Do not ever buy tickets from Etihad. will steal off money from you and no customer centre for you. no respect at all for customers



I was advised that etihad is the best airline ever. now, i am writing this to people to know that this is a scam and second worst airline ever. DO...

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Business CAI - MEL 10/2017
Mina.Tawfik

The continuing story from the "Impolite and bad service"



I waited for a report back from the customer support department of the Emirates head office but after a few days I didnt recieve any reply.I thought...

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Economy DXB - PNH 08/2017
wG72d4wI

Female flight attendant yelled at me for me voluntarily taking our trays to the back!



I can't help but want the world to know how bad my sister and i were treated by Alitalia when we were to take our flight from Rome to Winnipeg...

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Economy FCO - YYZ 09/2017 1 reactions
hankwang64

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