The 100 most recent reviews

My goods got stolen with Easyjet Airlines

My group of 9 people flew from Rome to Berlin with Easyjet. When we arrived at Berlin one of my big suitcase was not found. I reported to the LOST AND FOUND and Easyjet online and tried to contact them via phone but they were hopeless and very frustrated is all I can say. 3 days later they found my suitcase in broken condition and most of the valuable stuff were stolen. They took no responsibility of my stolen goods. This made me sick when I think about this trip. Never put anything valuable in your suitcase when travel with Easyjet again.

Horrible Customer Service

Aer Lingus (AL) sold me domestic and international flights to go from Nashville to Shannon, IR and back. The US domestic travel was to be with Jet Blue. AL did not give me a seat assignment for the Jet Blue flight and when I called Jet Blue they told me there were not more seats in the class of service I bought via AL and I would have to pay more. When I contacted AL they told me that was something I would have to work out with Jet Blue. When I tried to cancel my domestic travel with Aer Lingus they told me it would require a $150 change fee (each way!). When I canceled my outbound Jet Blue flight (and paid the $150), I then received an updated receipt and discovered they charged me $150 and didn't refund any of the cost of the flight I canceled. So, they got $150 more from me for even less service which I find offensive at least and possibly criminal.

Terrible costumer service, poor exchange policy

2 of us flying from Riga to St. Petersburg for small mistake on Rushian visa they denied our flight, we have paid 725 euros for 2 tickets. After that we try to find the way to exchange the date, unfortunately air baltic has very Very Very poor costumer service they prefer to steal costumer money rip them off !! Without providing any cervice or understanding what r the right or flexibility to change the date or return tick. I have lost with them 1.250 euro in last 2 months because of that!! My question is why would they have this policies when in Europe every company paying fine you can change your dates ?? Why would they steal peoples money? Terrible service!!!