Didn't allow me and my son to board
I had the most horrible experience with this flight. I was boarded in Antigua on August 9, 2019 with no problems, i expend two weeks in Italy, when i was ready to comeback Antigua on August 23, the ticket agent told me that we (me and my son) cannot board in the flight due to the second name not shown in my ticket. I told her i travel with them to italy how come i can't board when i am a tourist ready to go home, they stated that i needed to purchase a new ticket, imaging how i felt with a child and no money at all to purchase a new flight.
I was disappointed and they didn't care. It was like if i was in a nightmare.