A pleasant flight
Coming back from Russia, I was apprehensive about this flight with this airline. After all the negative things I read, it was quite worrying.
Well, what a pleasant surprise: a nice plane; kind, friendly hostesses, ready to listen to passengers and able to speak Russian, as is only natural for a Russian airline, together with English and a little French, enough to make themselves understood.
Drinks before and after the meal; two menus offering a remarkable choice; many airlines only offer a single menu with coffee/tea, and cold drink refills for whoever wanted them!
Despite a bit of turbulence, which the captain handled well, I happily could not ask for anything more. Everything was absolutely fine, and the landing was very gentle.
No baggage claims on arrival in Paris. These are something that can occur with any flight
(it happened to me with Cyprus Airways).
In conclusion, this is an airline I'm going to recommend, and one that I will not hesitate to use again.