Ho Chi Minh - Paris Charles De Gaulle

19 reviews - 10106km
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Declining quality and a sloppy flight crew

The flight attendants were not that friendly or helpful.
The food on the menu has not changed. In the 3 years that I've been traveling with this airline, the menu has stayed exactly the same. It makes you wonder how much they really care about keeping their customers.

The size of the flight crew has been reduced. They were also so cheap that when they served me tonic water, they just filled my glass and didn't give me the can. So stingy!

What's more, the menu is exactly the same in both economy class and business class.
If this airline continues this way they are going to lose customers.

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Economy plus SGN - CDG More than 2 years 1 reactions 113 views

A temperature of 10 to 12°C inside the cabin

My wife and I were on seats 37E and 37G on the March 12 Vietnam Airlines flight VN11 (Boeing 777) from Ho Chi Minh to Paris – Charles de Gaulle.

The very cold temperature inside the plane really bothered us, making the flight really unpleasant. Along with this very low temperature, there was also an unbearable draft – and all of this despite the sweaters, jackets, and caps. You had to hide under the covers to get warm.

We informed the cabin crew about this, but they told us there was nothing they could do.

Everyone who was at this part of the plane was complaining.

As for the meals and drinks, they were rather mediocre.
We were not at all satisfied with the service. Even in economy class there has to be a minimum level of respect!

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Economy SGN - CDG More than 2 years 5 reactions 274 views

A good company

Paris CDG-Phnom-Penh round trip flight via Hanoi and Ho Chi Minh City.

This was a good flight with an attentive flight crew and a good meal. For the price we paid, it was luxurious.

People leave reviews when they shouldn't. Don't forget that the main goal of an airline is to take its customers to their destination on time. In that area, this is a reliable company (on our trip). The plane was recent, which was reassuring.

France is hardly spoken in Southeast Asia anymore, and this flight crew was no exception. If people want luxury and great comfort, there are more expensive companies for that, you don't have to pay the low prices.

In fact I was more struck by the attitudes of my fellow French passengers on the return flight: they lived up to our reputation. So I guess it's true, not a stereotype.

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Economy SGN - CDG More than 2 years 4 reactions 273 views


The positive points: The plane took off and landed on time and the flight crew was friendly.

The negative points: The seats were so old that there was no longer any upholstery on the seat part.
1 foot-rest out of 2 was broken.
My light didn't work.
We didn't get a movie since the system wasn't working. 12 hours 50 minutes of flying without a movie, my children were delighted.
There were no pre-dinner drinks since the beverages were passed out after the meal, and if you wanted coffee, you had to raise your hand quickly since they went by so fast. Everyone had put on jackets and fleeces since it was so cold.
I travel a lot but I've never made a long-haul flight in conditions like these.

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Economy SGN - CDG More than 2 years 2 reactions 276 views

A decent flight

Take-off and landing were fine. No aperitifs. Decent meal, though not enough Asian menu options.
The cabin crew were nice.
Forty-minute delay.
Cramped seat.

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Economy SGN - CDG More than 3 years 8 reactions 464 views

Décollage extrêmement mouvementé

Boeing 777-300 ER d'Air France.
Sentiment de sécurité et de propreté de l'appareil.
Personnel de bord gentil et efficace.
Enregistrement et embarquement sans problème.
Décollage en plein orage très violent avec d'énormes secousses, pertes de vitesse et changement de pente dans l'ascension.
20 minutes de "torture".
Mais excellent pilote et information en vol très complètes.
Programme de distraction essentiellement en français (ça change un peu!) et plateaux repas très corrects.
Reste du vol sans encombre et livraison des bagages normale.

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Economy SGN - CDG More than 3 years 4 reactions 56 views

Très... très moyen...

Avons effectué un vol SGN / CDG le 12/09/2013 : 2 heures de retard au décollage suite à un changement d'appareil à cause d'un problème technique.....

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Economy SGN - CDG More than 3 years 5 reactions 689 views

Deuxième aller retour pour le Vietnam

Le vol a été réservé depuis 14/12/2012 . Seulement le retour du 19/06/2013 a quelques problèmes de récupérer les valises trop longue, environ une heure, cause de l'orage ? Technique ?
Aéroport CDG et Air France sont renommé pour quoi un tel laisser aller ?

Merci pour les personnels navigants et bagagistes quand même.

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Economy SGN - CDG More than 3 years 7 reactions 74 views

48h de retard, c'est scandaleux

Après avoir passé 5 heures dans l'avion sans explication on nous a débarqué dans des hôtels où nous avons séjourné sans aucune information ni sur les causes du retard ni sur les vols de remplacement par cette compagnie qatar airways. Il a fallu faire pression de nous même à l'aéroport pour partir... 48h après. C'est scandaleux et cela prouve un irrespect total de ces clients de la part de cette compagnie que je ne prendrai plus jamais.

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Economy SGN - CDG More than 3 years 4 reactions 280 views

Airlines flying between these destinations

Air France (4), Cathay Pacific (1), Qatar Airways (1), Turkish Airlines (1), Vietnam Airlines (12)