Paris Orly - Pointe A Pitre

74 reviews - 6751km
ORY / PTP
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74 traveler reviews

Check out the top rated airlines on What The Flight.

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  3. Air Caraibes

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Too bad



We chose Air Caraïbes to get to Guadeloupe, and for a reason that we learned, our plane had to be replaced by another, which had been subleased to a Portuguese charter airline.

The Portuguese crew was very nice and professional, the opposite of the two Air Caraïbes stewardesses who had boarded and then hid for the rest of the flight.
As an apology, they served us (almost) unlimited punch. On the other hand when it came to multimedia equipment, there were no individual screens (a charter plane) and the collective screens only had 4 movies with English subtitles.

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Economy ORY - PTP More than 3 years 2 reactions 125 views
zoreil41

Return from Guadeloupe



Return flight of a round trip, with Air Caraïbes again. Departure was at the scheduled time, the flight lasted the expected time. The meals were good and the staff was friendly.

In terms of movies available, there was a good selection of recent films. The baggage claim after we arrived was still really long, but that's not the airline company's fault, just a usual problem with the ground crew.

A pleasant trip overall.

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Business ORY - PTP 12/2014 1 reactions 74 views
egonbw

A long flight



Air Caraïbes, an airline company serving the Antilles has a competent, cheerful, friendly and pleasant staff.

The meals were good. They were often local meals, which the passengers visibly appreciated.

The legroom was too small, just like the size of the seats; the same problem as on Air-France. A makeover of the economy cabins would go a long way.

As for the schedule, I hate having to wait for passengers who don't make the effort to be on time. If they haven't boarded after that many announcements, I don't see why all of the other passengers who have already boarded have to wait. If these people were taking the train, I doubt think that the railway company would bother to wait for them.

Recovering out luggage also took a long time, a very long time at Pointe-à-Pitre. Some efforts at improvement could be made there as well.

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Economy ORY - PTP More than 2 years 6 reactions 62 views
egonbw

Flight to Guadaloupe



We left Paris Orly (South) on 25 January on a 747, flight SS926. The airline was excellent on every level: punctuality; friendliness of the cabin...

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Economy ORY - PTP More than 2 years 11 reactions 547 views
alrebel

We were very disappointed



Wednesday 8 January 2014, outbound flight to Pointe à Pitre (SS926 operated by "Corsair" in partnership with "Air Caraïbes") operated by "Pullman Air", with no forewarning.

There was a two hour wait onboard the plane: problems getting the containers into the baggage hold then an extended delay because we had to wait for the flight plan.

No information but the temperature onboard was fine. Cabin crew were "invisible".
We had to separate (there were six of us) because a place equipped with an oxygen mask was needed for a father and son!

TV screen at the seat wasn't working, and the trays weren't fixed in place properly (the meal tray fell!). It was impossible to keep the back of the chair in the seated position...

The hostess refused to provide an aperitif (the bottle was empty!)
No snacks (just two dry biscuits) or drinks during the flight.
No flight information from after taking off and right up to arrival.

Wednesday 15 January 2014: return flight to Paris (TX 543 operated by "Air Caraïbes")
Perfect flight: on time, pleasant and available cabin crew; tray meal and breakfast both good. Drinks on demand.

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Economy ORY - PTP More than 2 years 7 reactions 429 views
grib72
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Excellent vol



Vol sur A330-300 plein à craquer. Personnel extrêmement agréable. Repas très bon et original. Collation en fin de vol. Boissons à volonté tout le...

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Economy ORY - PTP 05/2016 1 reactions 53 views
caldera92
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Un équipage très surmené ou une compagnie sans scrupule.



Classe Caraïbes a tous les acquis pour une classe plus confortable.

Siège pour confort, babioles de toute sorte... Un peu comme un hôtel 4*, qui a ses étoiles seulement grâce aux prestations et non à la qualité.
On voit et sent la vétusté des équipements. Les écrans sont pauvres en clarté et parfois le système ne marche pas. Même si, il est offert des ipads à la place.

Les repas sont bon, mais attention pour les départ de Paris, ils sont déjà en rupture de stock.

L'équipage semble soigné et présentable, mais à mon avis un peu fatigué ou alors trop de fête à Paris la veille. On sent l'irritabilité et les oublis de l'équipage.

Même la chef d'équipage semble être surpassée par le service et priorise la conclusion des prestations que la qualité des services.

Enfin, ne vaut pas le prix d'un billet confort, sauf si, pour le plus d'espace et pouvoir boire du Champagne dans un vrai verre.

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Economy plus ORY - PTP 02/2016
FrequentTraveler
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Compagnie à éviter...



Ils modifient souvent d'un jour la date de votre vol, soit à l'aller, soit au retour.

Lorsque vous avez prévu une correspondance le jour même, les problèmes commencent. Vous devez vous payer une chambre d'hôtel (à Paris Orly !!) + le restaurant + le taxi + la modification du vol de la correspondance ! Vous en avez pour plus de 250 €.

Et bien sur, ils ne remboursent rien. Etant donné qu'ils arrivent toujours à annuler 14 jours avant la date, vous vous faites avoir à chaque fois car ils ne prennent jamais en compte les frais supplémentaires dont ils sont responsables entièrement.

Tout a été fait : lettres, e-mails, téléphone, tout cela a duré 4 mois pour recevoir enfin une lettre signifiant qu'ils sont dans leur droit !

Sinon le personnel à bord est bien, et c'est le seul point positif.

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Economy ORY - PTP 11/2015
marlyse971

Airlines flying between these destinations

Air Caraibes (26), Air France (12), Air Transat (1), Corsair (32), Pullmantur Air (3),