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bad service experience
Corsair canceled the original flight date and moved it by 2 days. They did not notify us by phone or email. According to the EU Regulation, the absence of a two-week advance notice of cancellation / transfer will result in compensation. Our only answer to our complaint is that they "can not take it into account" and that's all, without any explanation why they did not send information about the cancellation or confirmation that they were trying to do so.