Milan Malpensa - Sao Paulo Guarulhos

2 reviews - 9484km
MXP / GRU
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my suitcase was lost and they don't pay



Took a flight on April 21, 2017 from Milan to Sao Paulo, baggage was NOT ARRIVED, surely due to the lack of time between the landing at Casablanca and the resumption for Sao Paulo with another flight. After making a regular complaint at the airport of my baggage arrival, there was no trace anymore. In addition to having suffered the damage of not having any luggage for my 10-day stay in Sao Paulo, paying for the many phone calls at the airport looking for my suitcase and having to recapture the minimum indispensable and thus spending 355 euros, to date my suitcase It has never been found again. Needless to make any effort to claim Royal Air Maroc damages through emails, peacocks, and international peacekeepers in Prague, So I must contract a lawyer just to see my rights fully satisfied. Customer Support ZERO !!!!! Do not fly with this company !! They steal your luggage and DO NOT PAY !!!!

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Economy MXP - GRU More than 2 years
civas
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Général: Le contact avec le personnel au sol était vraiment déplorable. Aussi bien à Paris, que Milan et Sao Paulo: impossible d'avoir deux places...

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Economy MXP - GRU More than 3 years
gastms

Airlines flying between these destinations

Alitalia (1), Royal Air Maroc (1),