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I read reviews of this airline and I was not reassured at all.
Our Lyon - Heraklion round trip went very well.
Takeoff was on time both ways, the flight attendants were very friendly and cheerful. They actually provided food (sandwich and beverage) on a charter flight and a low-cost airline. A small piece of candy was handed out when we landed.
There were a lot of young children and the flight attendants were very busy.
It's true that the seats were a little stiff but that was the only negative point.