New York Jfk - Paris Charles De Gaulle

81 reviews - 5834km
Write your review

81 traveler reviews

Check out the top rated airlines on What The Flight.

  1. Norwegian Air Shuttle
  2. Air France
  3. Delta Air Lines
  4. American Airlines

order by Date  - Rate  - Interest

filter by 

Worst customer service ever

This is one of those you get what you pay for flights. My company booked this - apparently because it was the most affordable flight - without...

Read more about « Worst customer service ever »

Reply from the airline
Economy JFK - CDG More than 2 years 3 reactions 100 views
Christine K.

Below average

After a departure flight with a 1h30min delay due to a late plane, this return flight had a number of complications:

Check-in took 1 hour and 30 minutes (5 windows for two plane with 360 passengers at JFK) and as a result the plane took off with a 1h30min delay and arrived in Paris 30 minutes late.

What's more, only breakfast was served on board, and the slow check-in time meant that the passengers didn't have time to eat something at the airport.
Despite the delay and the 1h30min wait on the plane, we weren't provided sandwiches or anything to tide us over.

Also, I am 6'1" and I don't recommend this plane for people of my size.
Finally, the plane didn't provide tablets, just communal screens.
Even though the flight attendants were very nice, this round trip was not worth the 950 euros it cost.

Read more about « Below average »
Economy JFK - CDG More than 3 years 4 reactions 103 views

Avoid at all costs!

This flight had a three-hour delay.

The check-in at the airport was very badly organized: endless line, then no information about the delay (they offered us some sad little sandwiches and cokes while we waited 3 hours in the departures lounge).

When we finally got to the plane, the seats were in a so-so state and the food cost extra, while the flight was three hours late.

When I got back to Paris, I contacted customer service by e-mail and regular mail to ask for compensation. They responded that according to current regulations they didn't have to compensate me.
This airline is disgraceful and its customer service is appalling.
They attract people with a low price but then the actual trip is an ordeal. Avoid at all costs!

Read more about « Avoid at all costs! »
Economy JFK - CDG More than 3 years 5 reactions 199 views

Common and vulgar

I flew out with Air France on an Airbus A380... What a drop in standards for the return flight. Delta's Boeing 767-400 looked dilapidated inside...

Read more about « Common and vulgar »
Economy JFK - CDG More than 3 years 4 reactions 149 views

A very good service

My girlfriend and I checked in online after seeing the e-mail from Air France inviting us to do so. Since we did not have a printer, we could not...

Read more about « A very good service »
Economy JFK - CDG More than 3 years 27 reactions 1,1k views

Loses your luggage and doesn't look for it!

I took the airline XL Airways to return from New York JFK last month. On arrival, my luggage wasn't there and, in the following days, after making...

Read more about « Loses your luggage and... »

Comment from the airline
Economy JFK - CDG More than 3 years 47 reactions 755 views

Encore mieux qu'à l'aller

Le Boeing 777 est plus confortable que l'Airbus 330.Les équipements à bord étaient très bien,"écran,film,musique "Le repas. fut correct.Le personnel à bord était comme à l'aller charmant.Le vol est parti avec 20 Minutes de retard mais nous sommes arrivés à l'heure.
Le seul bémol,la climatisation était forte .

Read more about « Encore mieux qu'à l'aller »
Economy JFK - CDG 05/2017

Airlines flying between these destinations

Air France (37), American Airlines (17), Delta Air Lines (4), Iberia (1), Norwegian Air Shuttle (2), United Airlines (1), US Airways (1), Virgin Atlantic Airways (1), XL Airways France (17)