New York Jfk - Paris Charles De Gaulle

77 reviews - 5834km
JFK / CDG
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77 traveler reviews

Check out the top rated airlines on What The Flight.

  1. Norwegian Air Shuttle
  2. Air France
  3. Delta Air Lines
  4. American Airlines
  5. XL Airways France

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Worst customer service ever



This is one of those you get what you pay for flights. My company booked this - apparently because it was the most affordable flight - without...

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Reply from the airline
Economy JFK - CDG 06/2015 3 reactions 100 views
Christine K.

Below average



After a departure flight with a 1h30min delay due to a late plane, this return flight had a number of complications:

Check-in took 1 hour and 30 minutes (5 windows for two plane with 360 passengers at JFK) and as a result the plane took off with a 1h30min delay and arrived in Paris 30 minutes late.

What's more, only breakfast was served on board, and the slow check-in time meant that the passengers didn't have time to eat something at the airport.
Despite the delay and the 1h30min wait on the plane, we weren't provided sandwiches or anything to tide us over.

Also, I am 6'1" and I don't recommend this plane for people of my size.
Finally, the plane didn't provide tablets, just communal screens.
Even though the flight attendants were very nice, this round trip was not worth the 950 euros it cost.

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Economy JFK - CDG More than 2 years 4 reactions 103 views
globtrotte

Avoid at all costs!



This flight had a three-hour delay.

The check-in at the airport was very badly organized: endless line, then no information about the delay (they offered us some sad little sandwiches and cokes while we waited 3 hours in the departures lounge).

When we finally got to the plane, the seats were in a so-so state and the food cost extra, while the flight was three hours late.

When I got back to Paris, I contacted customer service by e-mail and regular mail to ask for compensation. They responded that according to current regulations they didn't have to compensate me.
This airline is disgraceful and its customer service is appalling.
They attract people with a low price but then the actual trip is an ordeal. Avoid at all costs!

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Economy JFK - CDG More than 2 years 5 reactions 199 views
natouchka

Common and vulgar



I flew out with Air France on an Airbus A380... What a drop in standards for the return flight. Delta's Boeing 767-400 looked dilapidated inside...

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Economy JFK - CDG More than 3 years 4 reactions 149 views
Gracias49

A very good service



My girlfriend and I checked in online after seeing the e-mail from Air France inviting us to do so. Since we did not have a printer, we could not...

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Economy JFK - CDG More than 3 years 27 reactions 1,1k views
mamoreux

Loses your luggage and doesn't look for it!



I took the airline XL Airways to return from New York JFK last month. On arrival, my luggage wasn't there and, in the following days, after making...

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Comment from the airline
Economy JFK - CDG More than 3 years 46 reactions 755 views
tzec
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Trés bon prix mais un personnel à bord plus sympa aurait été un plus



Bon j'ai testé un vol à 300 € A/R Paris-New-york sur la Norwegian. L'avion était neuf, un Boeing 787 dreamliner ... l'espacement pour les jambes est...

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Economy JFK - CDG 02/2017 1 reactions
stephanof
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Trés bon prix mais un personnel à bord plus sympa aurait été un plus



Bon j'ai testé un vol à 300 € A/R Paris-New-york sur la Norwegian. L'avion était neuf, un Boeing 787 dreamliner ... l'espacement pour les jambes est...

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Economy JFK - CDG 02/2017
stephanof
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Décevant !



Pour commencer mon amie et moi même avons été séparées , nous avons demandé plusieurs fois gentiment au sol.. nous avons été baladées entre les "ce n'est pas ici allez voir à l'autre guichet et non impossible".

La plupart des familles étaient séparées car les places sont pré-attribuées semble t'il je trouve ça assez honteux. En payant un billet j'aurai aimé être considéré comme client hors la ce n'était pas du tout le cas...

Le personnel à bord n'était pas bilingue ... sauf quelques mots et de surcroît désagréables.

Aucune attention ni considération. J'ai dû demander qu'on m'apporte un plateau repas car on m'avait oublié , ce qui n'a aucunement choqué les différents stewards qui sont passés plusieurs fois devant moi...

Tv non personnelle (toute les 5 rangées environ donc aucun choix pour le film).

Retard du vol 1heure.

Bref en conclusion si vous payez en vous attendant à un minimum de service fuyez cette compagnie !

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Economy JFK - CDG 02/2017
Cara P.
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Vol retour en Business, A380, ancienne cabine, décevant



Pour ce vol retour, j’achète un surclassement d’Eco en Business au comptoir AF de JFK : c’est cher mais je me lance. À JFK, nous sommes aux US, il y...

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Business JFK - CDG 09/2016 3 reactions
FerParis

Airlines flying between these destinations

Air France (35), American Airlines (16), Delta Air Lines (4), Iberia (1), Norwegian Air Shuttle (2), United Airlines (1), US Airways (1), XL Airways France (17)