Heraklion - Paris Charles De Gaulle

25 reviews - 2389km
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25 traveler reviews

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Very Good Flight.

Flight from Heraklion to Paris CDG. The flight lasted 3 hours and 15 minutes. Takeoff + landing without problems. The flight crew was very...

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Reply from the airline
Economy HER - CDG 07/2016

Avoid this airline

My departure was scheduled for Saturday night at 9:55 pm but in fact we ended up returning Monday, September 1 at CDG at 5:20 am (broken turbine on one of the motors).

As for everything else: narrow seat with no legroom. No meal and you had to pay for coffee.

The plane was filthy (do they not clean their planes?). The crew was completely impersonal.

This was the first time that I've used this airline and I'm sure it will be the last.

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Economy HER - CDG 08/2015 3 reactions 69 views

A more than perfect flight.

Despite a check-in in Heraklion that was admittedly clear but somewhat unpleasant, we had the excellent surprise of boarding early, without priority...

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Economy HER - CDG 07/2015 6 reactions 238 views

This was a 3 hour and 30 minute trip on what were basically camping stools. If you're taller than 5'5", don't bother.

The legroom was not at all sufficient, and the seat was very uncomfortable. I've been traveling for more than 30 years and this is the last time that I'll be taking this company. Avoid it.

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Economy HER - CDG 06/2015 2 reactions 375 views

Perfect, really!

Leaving Heraklion is always sad, and doing it in a plane that makes you feel like livestock doesn't make it any easier. Check-in was done online...

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Economy HER - CDG More than 2 years 13 reactions 878 views

Very strange practices

There was a three-hour 30-minute delay at takeoff because of a technical problem. They provided no concrete information about exactly what kind...

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Economy HER - CDG More than 3 years 4 reactions 272 views

The lousiest flight of my life

Firstly, checking in was arduous. With no explanation why, baggage check-in was in two different places at two different times!
What counted as breakfast was a dish of pasta with some kind of meat in an alarming smelling sauce...

There was a stopover in Prague where take-off was one hour late, with no explanation of course. And to add insult to injury, half the passengers' baggage stayed in Prague due to lack of space on the plane. You of course find out about this out when standing at the luggage carousel in Paris because you haven't been told anything; so much for communication.

In conclusion, an airline to avoid.

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Economy HER - CDG More than 3 years 2 reactions 964 views

Delay and loss of luggage

The flight took off with a one-hour delay. The inside of the airplane was in a bad shape (loose armrests and seats). The flight attendants’ uniforms were in bad shape and their shoes were used and worn out. In Paris, one baggage container was missing! No information and now it’s Monday noon! This is not a serious airline, there’s a lot to be worried about the maintenance of the airplane!

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Economy HER - CDG More than 3 years 24 reactions 922 views

Moyen. Ne comptez sur aucune prestations.

Sièges inconfortables la plupart du temps non inclinables et des accoudoirs qui ne se relèvent pas toujours...

Presque 0 prestations à bord (même pas 1 toilette)...

Retard à l'aller comme au retour. Aucune annonce faite.

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Economy HER - CDG 05/2017

Très mécontente

Vol très inconfortable... Fauteuils cassés... Barre de fer dans le dos... Réparations des coffres de bagages bricolées comme celle des fauteuils ...

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Economy HER - CDG 09/2016 2 reactions
Blandine D.

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