New York Ny/Newark Inl - Paris Charles De Gaulle

10 reviews - 5857km
EWR / CDG
Write your review

10 traveler reviews

order by Date  - Rate  - Interest

filter by 

Incompetent call center and refund policy



Three weeks after cancelling a fully refundable fare, I still have not gotten any notification that a credit is being processed to my credit card or the credit card company received anything. Each time I call the airline, I'm told that they are inquiring in Paris and will expedite the answer.... Yet, nothging has been done. The lack of customer service is a disgrace.

Read more about « Incompetent call center and... »
Business EWR - CDG 06/2015 2 views
PISSED

Flight very delayed due to the weather



The flight was delayed by four and a half hours due to bad weather. No refreshments or food were provided at the airport during the wait.
It was also very cold at the airport.
We boarded after three hours then had a one and a half hour wait onboard the plane before taking off.
The meal onboard was appalling.
There were some unbearable smells during the flight.
There was a wide choice of films available during the flight.
The cabin crew were very nice.

Read more about « Flight very delayed due to... »
Economy EWR - CDG 05/2015 1 reactions 60 views
bg972

Uncomfortable trip on a Boeing 757



Having paid an extra, I found myself stuck in a narrow seat with two other passengers. The also narrow aisle was a permanent source of discomfort. The video screens were of bad quality and the crew was not very nice. In short, a very bad return flight and I will never choose this airline again!

Read more about « Uncomfortable trip on a... »
Economy plus EWR - CDG More than 2 years 2 reactions 85 views
Marie51

A nice airline



Hello, I flew with United on 10/27 from Newark (EWR) to Charles de Gaulle (CDG). There was a 7-hour delay due to a storm that had hit Paris. We had...

Read more about « A nice airline »
Economy EWR - CDG More than 3 years 19 reactions 1,4k views
Alex

Very good flights



First of all, punctuality: both outbound and inbound the plane was on time, so that's something good straight away!

Take-off and landing went well, even though the plane made a large turn with quite a lot of turbulence before landing at Newark.
With me being tall, I was pleasantly surprised: I had quite a lot of room for my legs (on the other hand, the seats don't recline much, but it's like that everywhere...).
The meals and snacks aren't huge, and it's airline food, but they're still wholly satisfying in my opinion.
Several times during the flight the hostesses came by and offered hot and cold drinks (water, cola, tea, ...).
The entertainment was good, with numerous films and series and lots of quite recent music in all styles available via individual screens (though the vast majority is in English).
The members of the cabin crew were quite smiley and friendly.
No problems with check in and boarding, and very quick too: checking in at Newark only took 5 minutes (with the self-service kiosks). No luggage problems either.

In summary, on both outbound and return, two good flights!

Read more about « Very good flights »
Economy EWR - CDG More than 3 years 8 reactions 274 views
Klamar-Tar

Newark-Paris flight with a layover at Washington Dulles



Newark-Paris flight with a layover at Washington Dulles

The flight wasn't very expensive and it wasn't comfortable, it felt like low cost with bad food and alcoholic beverages cost extra; the flight crew was unfriendly. There was a problem with overbooking in Newark, and the ground crew was just as incompetent and horrible.
The plane was old (a 757) with an obsolete monitoring system.

Read more about « Newark-Paris flight with a... »
Economy EWR - CDG More than 3 years 2 reactions
myeah
Translate

Moyen



Nul pour un vol transatlantique, jamais vu si peu de place.
Personnel normalement sympa.
Nous sommes dans l'avion prêt à partir et le commandant nous signale que l'avion n'est pas correct pour ce long trajet, donc il faut redescendre et attendre plus de 2 heures pour repartir. Mon amie Mexicaine qui devait reprendre un autre avion à Orly a raté bien sûr son avion et personne ne l'a prise en charge alors qu'elle ne parle pas du tout le Français.

Read more about « Moyen »
Economy EWR - CDG More than 3 years 2 reactions 363 views
tatoo
Translate

Mauvaise surprise (EWR - CDG)



Retard de plus d'une heure au départ de san jose. Pas d'infos. A bord, film payant et snack de très médiocre qualité. Personnel de bord aimable. Pour un vol de six heures, un coussin ou oreiller serait le bienvenu.

Read more about « Mauvaise surprise (EWR - CDG) »
Economy EWR - CDG More than 3 years 3 reactions 195 views
Françoise A.
Translate

Vol digne d'une mauvaise compagnie low cost



Bof Bof Bof... le voyage s'est effectué sur un Boeing 757-200 avion mono-couloir pas vraiment adapté pour un vol transatlantique. Le service a été d'un strict minimum, la qualité du repas très médiocre, l'espace entre les sièges et le siège en lui même peu adapté pour un voyage de 7h... UNITED adapte les règles du low-cost médiocre.
Pour être honnête le voyage aller s'est effectué sur Boeing 767-300 dans des conditions très correcte, avec un appareil adapté au vol transatlantique, un repas correct et des conditions de transport correct. Comme quoi tout est possible.

Read more about « Vol digne d'une mauvaise... »
Economy EWR - CDG More than 3 years 12 reactions 816 views
stephanof
Translate


La compagnie a augmenté de 50 000 à 60 000 miles - pour avoir un vol transatlantique (gratuit) sans prévenir.
Mon compte one pass a bien été crédité des miles à l'aller - rien sur le retour. A savoir combien de temps ce problème va être résolu.
J'ai déjà perdu plusieurs milliers de miles (entre AIR FRANCE et CONTINENTAL - heureusement qu'Air France n'est plus sur la star team).
Le service ONE PASS devrait nettement être amélioré, car chaque appel est une version différente d'une personne à l'autre. Quand aux e-mails: ils n'ont jamais été considérés par la compagnie, au final perte de plusieurs milliers de miles.
L'espace entre les personnes aussi bien sur l'avion A/R était très etroit (3 sièges de chaque coté) et 1 allée centrale à peine existante.
Les hôtesses et navigateurs sont très compétents.
J'ai déjà conseillé cette compagnie aux groupes de personnes travaillant avec moi lors de courts séjours.

Read more »
Economy EWR - CDG More than 3 years
Lili

Airlines flying between these destinations

Continental Airlines (2), La Compagnie Boutique Airline (1), United Airlines (7),