Read more about « I Can't Recommend This to... »I Can't Recommend This to Anyone.
I had a very bad experience with this airline. There was a three-hour delay on the departure flight and a two-hour delay on the return flight.
No communication.
30 minutes of waiting to get to customer service.
If you can't speak English, it's even worse.
Everything cost extra. Luckily the staff was friendly.
Read more about « Great airline »Great airline
I took this airline to get to San Francisco. I bought a ticket for economy class and the level of comfort was very satisfying (legroom, individual screens with movies, music and games, optional wifi). What's more the flight crew was friendly, very professional and more than patient.
The meal wasn't really that good but no worse than the ones on other airlines in my opinion, plus the flight attendants came by regularly to offer drinks (coffee, tea, water and hot chocolate) at no extra cost.
The only minus: my luggage and that of some
Read more about « This was my first flight... »This was my first flight with them and I am satisfied
I traveled in economy class as always ;) This flight was 11 hours long so thank you, United A., for the individual screens (this wasn't the case on...
Read more about « AF always good ! »AF always good !
I flew from CDG to San Fransisco on a 777-300ER of Air France.
Seats and pitch good, the IFE screen was quite small but for a night flight it's not that important.
The food quality was on overall good, but the quantity was small.
The flight attendant were nice.
I really appreciate the fact that they serve Champagne in economy class for aperitive.
This is a point where other companies are saving cost.
Read more about « It's interesting »It's interesting
Having seen the reviews online, I was really afraid of what awaited my family and myself. Actually, it turned out to be pretty close to what we usually have with Air France. Very nice airplane, a nice crew, and a meal worthy of airline gastronomy (no more, no less).
So, for the price of the ticket, it’s interesting.
For big people (my son is 2 m tall), the seats are a little narrow. It’s important to note that we thought we had booked tickets by the emergency exits. Pay attention to the website when you reserve emergency exit seats. On the drawing, check the orientation of the seats with the headrest. This will help you avoid finding yourself on the other side of the dividing wall from the normal seats. With the exception of this anecdote, we’re very satisfied with the service.
Read more about « Not very much space between... »Not very much space between the seats
Comfort: Not very much space between the seats, the worst was on the interior flight between Detroit and San Francisco.
Service: Service was reduced to a minimum, the crew only spoke English, and there was no possibility of eating on this USA flight between Detroit and San Francisco (a 5H30min flight).
Security: No problems on that level.
Read more about « vol avec correspondance a... »vol avec correspondance a Mexico
J ai effectue un vol le 2 juillet 2017 de Paris CDG a San Francisco avec escale a Mexico.
J ai du recuperer mes bagages a Mexico pour les redeposer sur un tapis roulant
Arrive a San Francisco, il me manquait une valise, je l ai signale, nous avons rempli un formulaire. Depuis personne ne me repond au relephone et personne ne m appelle pour me dire ou en sont les recherches. Ca ressemble a une grosse plaisenterie, une compagnie aerienne qui ne repond pas au telephone ni aux e-mails et qui ne suit pas les bagages perdus.
Read more about « Fuyez! Le pire vol aller ET... »Fuyez! Le pire vol aller ET retour de toute ma vie
Pour résumer : ON A FAILLI MOURIR, NOTRE VOL A ETE MODIFIE A 3 REPRISES ET DECALE DE 24H APRES UN ATTERRISSAGE D'URGENCE, BAGAGE PERDU DEFINITIVEMENT AU RETOUR.
- atterrissage d'urgence 15 min après décollage pour problème technique grave. On se retrouve dans un aéroport inconnu, escorté par une trentaine de camion de pompier, aucune information ni sur le problème rencontré ni sur comment faire pour reprendre un vol. On a du par nos propres moyens rejoindre berlin (2 trains + 1 taxi) , se trouver un hotel au dernier moment et retourner à l'aéroport le lendemain prendre un nouveau vol ...
- Bagage perdu définitivement au retour
- Le vol aller ET retour a été modifié à 3 reprises par la compagnie avec escale supplémentaire, modification des horaires et des jours de départ et retour...
Read more about « Nul ! »Nul !
Très déçue de cette compagnie.
Confort très moyen.
Perte de mes bagages...
Ils ne semblent pas tellement chercher à les retrouver !
Compagnie que je déconseille !
Read more about « Sans soucis »Sans soucis
Un trajet en classe économique entre Paris Charles de Gaulle et San Francisco sans problèmes particuliers. Points positifs du vol : Ponctualité /...