Read more about « A great flight »A great flight
A very pleasant flight. Check-in was flawless. The crew was very nice and really fun. When we arrived in, the pilot invited us into the cabin. We...
Read more about « A trip in time »A trip in time
The 767-300 parked on the tarmac at Roissy 2 had a new exterior. Unfortunately, the interior hadn't changed any since Julio sang about it. Despite...
Read more about « No complaints »No complaints
This was a PARIS - MIAMI flight. It took off exactly on time. The landing was perfect. The service onboard was perfect. There was just an order for...
Read more about « A pleasant surprise this time »A pleasant surprise this time
The check-in at Roissy happened in just a few minutes with no waiting. The flight crew was friendly, even though they still don't speak French, at not least officially.
The Boeing was still just as old, it's been fifteen years since I've been taking it and back then it was already a bit outdated. The food was very good.
AA has finally ended its ridiculous onboard policy: drinks are now free, although the selection is limited.
There are still no individual screens, so bring something to read.
The seats in economy class were tolerable, I've seen worse on Air France.
And best of all a "miracle" in Miami: I left the plane and passed though customs in 20 minutes, a first for me. I was early for my connecting flight!
However, to be honest they are still far from the top when it comes to overall quality.
Read more about « Good value for the money »Good value for the money
Family trip with two children aged 4 and 2. We did a Paris-Miami roundtrip with XL Airways for the holidays. The outward flight was on Sunday...
Read more about « Very good service »Very good service
Great reception. The crew was very friendly, obliging and attentive. What's more, the meal and drinks served on board were very good. The seat was very comfortable and its inclination was perfect. The takeoff and landing were done smoothly. The temperature on the plane was very pleasant. I'm very happy with American Airlines.
Read more about « A pleasant flight »A pleasant flight
Air France is a good airline and knows how to take care of you. I was able to travel with my dog, which weighs 12 kg, on the seat beside me...
Read more about « A very good flight »A very good flight
To be honest, when I chose this airline (for the price) and then read the criticism afterwards, I was a little apprehensive! However: yes, there isn't an enormous amount of space between the seats; yes, there isn't a TV at every seat; but the meal is very decent, the cabin crew are charming, the plane is new, and frankly, considering the price, I can't find anything to criticise! The 20 kg of checked in baggage and 5 kg of hand baggage allowed is less than you find elsewhere, but it's still good, frankly (and the baggage was returned too!).
Both the outbound and return flights were on time, so no problems there.
Personally, I preferred to save 800 euros on the cost of our two tickets so I could spend it elsewhere during my trip!
When I travel to the south, spending 8 to 10 hours on the road, I don't have a TV, I'm not seated comfortably, and I have a sandwich to eat, yet I don't complain!
The essential thing for me is the safety, isn't that the case for you?
Read more about « Truly unpleasant return trips »Truly unpleasant return trips
Truly unpleasant return trips. The cabin crew is unfriendly but the ground crew, in Miami, is even worse. The plane was old, had no personal television screens, no leg room, revolting food and no children's meals.
To cut a long story short, never again!
Read more about « A éviter absolument - une... »A éviter absolument - une honte
Vol de Paris à Miami avec une escale à Berlin( 1h30)
le temps de changement à Berlin est un peu court mais en marchant vite nous y sommes arrivé.
À l'arrivée à Miami, pas de bagages. Celles-ci n'avaient pas suivis à la correspondance. Toutes les personnes venant de Paris ont eu le même problème.
7 jour après nous avons reçu un mail pour nous dire que les bagages étaient arrivés et nous demandant l'adresse de livraison (nous avons répondu de suite)... aucune livraison n'a été faite.
Nous avons récupéré nos bagages le jour de notre retour (soit 10 jours après). Nous n'avons jamais eu personne de la compagnie pour s'excuser, une honte ! Via le site Internet nous avons fait une réclamation, toujours pas de réponse (à part un mail automatique qui nous dit d'attendre). Bref, une compagnie qui se fout complètement de ses clients sur la partie gestion des bagages.
Côté personnel à bord, rien à dire. Cela est très bien. Places correctes et confortables, repas de qualité moindre. Vol confortable et agréable. Préférer les places xxl.