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No flight - No customer care
Flight was supposed to leave at 8:30am.
It is now 2:30pm - thats 6 hours and we have had false expectations of a new departure time twice already. Have talked to Transavia (politely) and they hung up. There are no updates on their website or Facebook page and they are not responding to chats.
BCN airport emailed them at 10:30 for permission to give stranded passengers water and food. At the time of writing they haven't even bothered to replied.
Judge for yourselves. I will never trust this airline again.