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Good flight but poor customer service



The flights were excellent as were the flight attendants. However, this flight was delayed leaving Perth due to pilot illness and I was extremely...

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Economy PER - YUL New
Gaa

Crew stole the laptop bag in flight, very poor customer service and security



Hi Everyone, I had a very bad experience travelling with Oman Air as my laptop bag was stolen in flight on my way back to London. I informed the...

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Economy BOM - LHR 01/2019 2 reactions
Ronaldo

Airline from another world!



I’ve just returned back from JFK airport where this airline forced my parents to pay extra baggage fees while each has just the number of baggage identified as the international flights information in the booked tickets. Nevertheless, upon trying to discuss with the one in charge and showing him the information received just after booking and assuring that we have never received any update in this regard he refused to solve the issue and even refused to look at the tickets ‘ information. I don’t recommend this airline at all under any circumstances.

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Economy JFK - CAI 02/2019
Dr. Salam

Forget the terrible seats and food - the customer service is in a league of it's own awfulness



I can truly say that in my 38 years of life, Transat wins as one worst customer service experiences of my life. I tried to speak to someone at the...

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Economy YUL - LGW 12/2018
Sob

Professional robbers



I booked a return ticket for my sister by my debit card .While getting the boarding pass,They asked to show authorization letter she did not have in hard copy form , she showed my authorization letter in whatsapp at the counter but they refused to issue boarding pass. And she had to return back home. Even i send the letter via email .
When i contacted their customer care and asked kindly refund the return ticket at least , they told "you been penalized for no show up ".

And thus my about INR 60,000 been looted by them in the name of their policy.

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Economy BOM - LHR 02/2019
jamal_inam

NEVER FLY RYANAIR!!!!



NEVER FLY RYANAIR!!! I’ll explain why, I was planning a 3 week European vacation for a family of 5 (including myself), I initially chose Ryanair...

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Economy LGW - DUB 01/2019
SBG

If you want to live, don’t fly Pegasus



Pegasus is by far the worst most disgusting scariest airline We’ve ever flown on. Not only did they delay our flight by 1.5 hr, they didn't even offer a single cup of water on the flight (you had to pay for everything which we didn’t). We went though a series of turbulences where we actually thought we were going to die. The pilot was flying so fast that we were making our last prayers. Didn’t speak on mic to let us know what was happening either. Not a word of comfort or information (on our location) Shame on you Pegasus. Never again. Satan himself wouldn't even feel safe on your flight.

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Economy PRG - IST 01/2019
Veechhh

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