Horrible experience

Review of Kazim about the flight Onur Air between Vienna and Ercan on 12/07/2016 in Economy
Kazim 8Q / OHY VIE / ECN
Note: This review is about an experience that happened more than 3 years ago.

There was a four hour delay at Vienna airport, no announcements were made.

The airline rents the cheapest services from airport and the terminal didn't have air-conditioning system.

The seats are tiny and flight crew doesn't speak any English and are very very rude.

The food and drink prices are extortionate. Due to the delay we missed our transfer flight.

It was replaced with another flight five hours later.

That flight was delay a further one hour. After we arrived at our destination we found out that they had lost our baggages in Istanbul.

Overall it has been the worst flying experience I have ever had. Avoid like plague at all costs.

Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
1 / 5

Flight pictures

People suffering from the long delay and horrible service All the pictures (2) »
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By Kazim, about Onur Air, , close to Turkey, via its phone
Posted online by Nicolas, on 15 July 2016, view original version
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  • People suffering from the long delay and horrible service
  • Flight pictures #2

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