Miserable experiance

Review of DaisyDaisy about the flight Onur Air OHY6488 between Manchester and Ercan on 13/09/2014 in Economy
DaisyDaisy 8Q / OHY MAN / ECN
Note: This review is about an experience that happened more than 3 years ago.

Take off time should have been 11.55
Actual take off 21.40

The delay anouncement saying there was a technical problem came very shortly before the supposed take off time. Reason for delay given that a spare part was required, a couple of hours later we were told that a part could not be sourced, later still,told that another aircraft was needed and it was coming from Munich. Passengers were given £8 voucher each to purchase a snack

Many hours later when we at last were aboard, the unfriendly staff wanted to charge for the orange juice but after people complaining, a drink was given.

Return flight we took off 10 min early (6.20 am) but when arrived at Antalya ( as required )we were told to leave the aircraft with our belongings. Thought this was unusual as normaly you remain on the plane. For two hours standing in a line we were given no information as to the reason, eventually we were told it had been used for passengers from another flight that had been delayed earlier, reason given was it was an 'operational decision'.

Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
3 / 5
On board
1 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
1 / 5
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By DaisyDaisy, about Onur Air, , close to Blackpool, Blackpool, United Kingdom
Posted online by HappyFlight, on 29 September 2014, view original version
This review has been read 24 times
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