The check-in was utterly disorganised and finished five minutes before the scheduled take-off time.
There was no flight explanation in French on this flight.
I bought an item of jewellery listed in the onboard catalogue, but the attendant had to ask for it to be brought to them by telephone. It was supplied to me in a box, slightly damaged, just before the descent. Because it was a gift, I didn't open it, placing my trust in the honesty of the onboard sales staff. What a bad idea. Not only was it broken, but there was a jewel missing. I've been travelling for twenty years and this is the first time something bad like that has happened to me. I've worked for an airline myself.
Are you a representative of Onur Air and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!