Check-in, onboard sales

Review of HATHOR about the flight Onur Air 8Q4673 between Antalya and Paris Charles De Gaulle on 19/04/2014 in Economy
Note: This review is about an experience that happened more than 3 years ago.

The check-in was utterly disorganised and finished five minutes before the scheduled take-off time.

There was no flight explanation in French on this flight.

I bought an item of jewellery listed in the onboard catalogue, but the attendant had to ask for it to be brought to them by telephone. It was supplied to me in a box, slightly damaged, just before the descent. Because it was a gift, I didn't open it, placing my trust in the honesty of the onboard sales staff. What a bad idea. Not only was it broken, but there was a jewel missing. I've been travelling for twenty years and this is the first time something bad like that has happened to me. I've worked for an airline myself.

Overall rating
2 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
2 / 5
On board
Costumer service
2 / 5
1 / 5
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By HATHOR, about Onur Air, , close to Pontault, Centre, France
Posted online by HappyFlight, on 19 April 2014
This review has been read 61 times
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This review is also available in French.

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