Disgusting and Disgraceful

Review of #30841 about the flight Jet2.com between Faro and Leeds/Bradford on 19/08/2018 in Economy
#30841 LS / EXS FAO / LBA

Simply horrible!
The windows had no blind they had literally ripped them all out. We were flying at sunset and the sun was straight in our eyes with no means of covering the windows. The plane got very cold but the staff were dismissive said they don't have blankets yet they kept shouting through speakers every 15 to 25 mins to remind us that they sell food and toys and are here to help with everything we need.... And i mean shouting. Very very loud speakers wouldn't even let you take a break. Constantly shouting buy this buy that.....
After the sun went down ALL THE LIGHTS came on, way too bright with no means of turning any of them off.
Had a broken toe, asked for wheelchair on the way out, they completely ignored me saying they're NOT SURE if they have any and I have to go around tgye airport and ask!!!!!
Disgraceful, horrible service, very bad airplanes.
If you want to spend money on board to buy teddy bears or scartch cards or food, they are instantly there to serve you but if you're just asking for any help or service then forget it.
DO NOT RECOMMEND

General
Overall rating
1 / 5
Value (price + quality)
2 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By #30841, about Jet2.com, , via its phone
Posted online by admin, on 20 August 2018, view original version
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