extortion on a grand scale

Review of fleeced about the flight Jet2.com between Glasgow and Lanzarote on 20/05/2018 in Economy
fleeced LS / EXS GLA / ACE

Still to go on the flight but the checking in on line is a total scam.
They ask you if you want to pick your seat at a cost of £10.50 to £12 per seat or let them choose at no extra cost.
What happened? I let them choose. My wife was on an aisle seat, and I was allocated a window seat across the aisle two rows further forward.
The plan of the aircraft clearly showed four seats together and available. It cost us £21 to move to two of these seats.
I have written to the company to ask if this is company policy to separate families in order extract even more money from their customers.
I await a reply.

General
Overall rating
1 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
On board
Costumer service
1 / 5
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By fleeced, about Jet2.com, , close to Wishaw, Scotland, United Kingdom
Posted online by admin, on 22 May 2018, view original version
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