NEVER AGAIN!

Review of Trig about the flight Jet2.com between Malta and Manchester on 13/05/2018 in Economy
Trig LS / EXS MLA / MAN

I chose your site to write my review as there were similar ones to mine. I do not know how other sites give glowing reports about this airline. It was my first flight with them and my last. The security was almost non-existent which led to us being stuck on the runway with the engines running for over an hour whilst they counted the passengers. The information given to us was conflicting and by the time we took off I was really nervous. According to the pilot we had to do a detour because there was a storm over Germany (although I would not have thought that the route went over Germany) so presumably we went over France. We were told at the airport there was a delay because of a French Air Traffic Controllers strike. All in all I do not know why our flight was delayed by 2 and three-quarter hours (15 minutes less than the time they would have to pay compensation). I will never fly with them again and advise my family not to as I believe they are not safe.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
3 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
3 / 5
Share!
Was this review helpful?
1
0
By Trig, about Jet2.com, , close to Caernarfon, Wales, United Kingdom
Posted online by admin, on 15 May 2018, view original version
Flag this review

Are you a representative of Jet2.com and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read Jet2.com reviews