Rip off Airline

Review of GARY about the flight Jet2.com between Manchester and Dalaman on 02/10/2015 in Economy
GARY LS / EXS MAN / DLM

This airline charges an excessive charge for failing to turn up with a boarding card. It is essentially extortion at 17.50 for a flimsy piece of paper. Quote 'If you pay the £17.50 sir then you can't fly'.

It doesn't help that the website booking and paperwork was very confusing and if I had known I would have printed it off. All I saw was 'Take this document with you to the airport' which is what I did. Total Rip Off. My wife and children were travelling on a separate booking as I was flying on from Dalaman.

They didn't have boarding passes but as they were flying on a different class of ticket they weren't charged so basically one rule for those that can afford and one rule for those that can't.

As for flight it was ok at best. Seats are very uncomfortable. Flight was delayed and on arrival we were left to our own devices to find a jet2 rep.

All in all Jet2 gave us an awful experience and we won't be using them again. It is a lot cheaper to book a flight separately (with another airline), Book your own transfer and book your hotel separately. I have priced our family holiday that cost £2200 with Jet2 and if we had booked separately it would have been closer to £1700.

Avoid avoid....

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
3 / 5
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By GARY, about Jet2.com,
Posted online by Nicolas, on 6 November 2015, view original version
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