Very good flight with no delays

Review of sissi91 about the flight Hermes Airlines between Paris Charles De Gaulle and Heraklion on 09/09/2014 in Economy
sissi91 H3 / HRM CDG / HER
Note: This review is about an experience that happened more than 2 years ago.

I have to say that before leaving I was very uneasy considering the exaggerated reviews I'd read. Our flight was scheduled to take off at 6:15 pm. Although we took off at 6:30 pm we arrived early, at 9:30 pm.

There were no problems during the flight. Admittedly the plane was a little old but you don't take low-cost flights if you want perfection. The seats were a little cramped but for a three-hour flight that was fine.

The refreshments on board cost money but the prices were reasonable: the same price as at the airport.
The crew was Greek so in terms of language they spoke English and a little French.

Landing was flawless. Remember that Crete is an island, so the runway is short. The decompression stop was respected.

The return flight was scheduled to depart at 1:45 pm and takeoff was at 1:35 pm for an arrival at Roissy 3h10min later.

The flight was pleasant, the plane was clean, the flight crew was French and very friendly. There were refreshments offered: since it was the last flight of the season Promovacances and Air Méditerranée had offered us a meal. Hermes Airlines flights are operated by Air Méditerranée.

I hope that this review will reassure future passengers who, like me, went on on the Internet to get information. I wasn't so lucky and read some negative reviews that would make you too scared to take a plane again.

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
4 / 5
On board
Comfort
3 / 5
Costumer service
3 / 5
Your opinion of security
4 / 5
Food
3 / 5
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By sissi91, about Hermes Airlines, , close to Massy, Île-de-France, France
Posted online by HappyFlight, on 25 September 2014
This review has been read 669 times
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One comment RSS Comments

alexalf replied Translate

Madame,
Les commentaires précédent ne sont nullement exagérés : ils reflètent simplement une expérience désagréable que nous avons été nombreux à vivre sur cette compagnie.
Pour autant, Hermès Airlines semble avoir changé cette année et tant mieux (vu que les derniers avis sont plus positifs).
Néanmoins, ne dénigrez pas les avis précédents qui reflètent des expériences réelles de vol, qui ne sont peut-être simplement plus d'actualité aujourd'hui.
Bien à vous,

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