Helvetic operating on behalf of SWISS

Review of AirNapoleon about the flight Helvetic Airways LH5818 between Nuremberg and Zurich on 17/01/2015 in Economy
AirNapoleon 2L / OAW NUE / ZRH
Note: This review is about an experience that happened more than 3 years ago.

This was a short flight onboard a Fokker 100 operated by Helvetic on behalf of Swiss International Air Lines. The plane had Helvetic Airways livery, but everything else was up to SWISS standards, and this included the chocolate they traditionally hand out at the end of the flight.

I'd purchased the ticket as part of a Lufthansa deal which had the code LH operated by LX operated by Helvetic: with such an operating structure, it wasn't possible to check in online, especially as the Lufthansa and SWISS apps and mobile sites aren't exactly the most up-to-date or user friendly out

This didn't prevent them from providing a simple, basic service (free drink) of impeccable standards (efficiency and customer care) onboard a very full plane, which had its seats arranged in a 2-3 layout and departed and arrived at destination on time. There were no problems during the flight itself, except for a little winter turbulence; Zurich was covered in snow when we arrived there.

Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
2 / 5
On board
4 / 5
Costumer service
4 / 5
Your opinion of security
5 / 5
3 / 5

Flight pictures

Fokker100 Helvetic All the pictures (6) »
Was this review helpful?
By AirNapoleon, about Helvetic Airways, , close to France, via its phone
Posted online by HappyFlight, on 20 January 2015
This review has been read 46 times
Flag this review
This review is also available in French.

Are you a representative of Helvetic Airways and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

  • Fokker100 Helvetic
  • Moquette rouge flash - cabine 2-3
  • Sièges larges et bien espacés - cabine 2-3
  • Boisson offerte
  • Chocolat offert
  • ZRH sous la neige

Add a comment

Read Helvetic Airways reviews