baggage claim is brutally sliw

Review of rdm about the flight Frontier Airlines between Tampa International and Cleveland on 20/01/2019 in Economy
rdm F9 / FFT TPA / CLE

traveled round trip Cleveland to Tampa, flight down was on time but Frontier only has 2 gates and planes at gates had maintenance problems. we landed at 3:20 and departed plane at 4:30. Then bags were not delivered to baggage claim until 5:50. On flight home, plane was on time, but again bag claim took 1 hour after we got off plane - horrible. Seemed intentional. Also watch for on line charges- they tried to bill me $20 to check in for return flight for seat on way down, which i paid for and had akready taken flight

General
Overall rating
1 / 5
Value (price + quality)
2 / 5
On the ground
Check-in and boarding
1 / 5
On board
Comfort
2 / 5
Costumer service
2 / 5
Your opinion of security
2 / 5
Food
1 / 5
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By rdm, about Frontier Airlines, , via its phone
Posted online by admin, on 21 January 2019, view original version
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