Fast, efficient, and comfortable

Review of fraiseds about the flight Fly540 - Five Forty Aviation between Nairobi and Mombasa on 20/03/2013 in Economy
fraiseds 5H / FFV NBO / MBA
Note: This review is about an experience that happened more than 3 years ago.

I very often use Fly 540 for my travels between Nairobi and Mombasa. This airline is punctual and comfortable, and the crew is smiling. The seating arrangements are free in the smaller planes, so you have to be one of the first to arrive if you want to have the best seats. The flight being short, though, sitting by the aisle is not really an issue. Very nice value for the money, I recommend them!

General
Overall rating
5 / 5
Value (price + quality)
5 / 5

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By fraiseds, about Fly540 - Five Forty Aviation, , close to Labège, Midi-Pyrénées, France
Posted online by HappyFlight, on 26 March 2014
This review has been read 48 times
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This review is also available in French.

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ayah replied

This is by far the worst airline I have ever used in my life as a traveller for the last 30 years of local, regional, and international travel for the following reasons.
Managers and customer service are rude, unapologetic, unprofessional, and lack good customer service
Flights rarely come/depart on schedule.
Delays are normally no less the 1.5 hours but they fabricate delay times of 10 minutes or so.
Customer service lie on you face as to why there is a delay on the flight.
During high demand, they sell confirmed tickets to standby customers at premium and, when you arrive at the airport to check-in, they fabricate unacceptable lies as to why the flight is full and that the ticket you bought 3 months in advance had priority over standby customers.

Never will I use them again even if they are cheaper than other carriers.
Never will I recommend another person to use them.
Avoid them at any cost

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