Harrowing service experience and airline fraud

Review of Sam III about the flight Arik Air between Lagos and London Heathrow on 18/12/2013 in Economy
Note: This review is about an experience that happened more than 3 years ago.

I was one of over 100 customers of the airline who were dishevelled by the airline's poor customer experience and insensitivity. The flight scheduled was brought forward by an hour without any prior notice to the lot of us and we were furthermore threatened with loss of our ticket if we didn't pay varying fees with mine in the region of £300. To make bad matters worse on the flight date after the exorbitant fee, the same thing happened and we were made to board an airplane which had no airconditioning to wait an hour for it to taxi
Worst flight experience of my life.

Overall rating
1 / 5
Value (price + quality)
1 / 5
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By Sam III, about Arik Air, , close to Lagos, Lagos, Nigeria, via its phone
Posted online by HappyFlight, on 22 September 2014, view original version
This review has been read 13 times
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