Flight delayed, but awesome flight attendant

Review of olinadeau about the flight American Eagle AA3559 between New York Ny/Newark La Guardia and Montreal Trudeau on 17/03/2014 in Economy
olinadeau MQ / EGF LGA / YUL
Note: This review is about an experience that happened more than 3 years ago.

This was the last of three flights departing from Grenada in the Antilles. There was an initial delay of about 30 minutes that was followed by another one of about 40 minutes and no one gave us any information. Apparently the same ground crew that operated our flight was handling another one just before and they were delayed. It’s not a very dramatic delay, but the lack of information is always a little frustrating.

Also, as they informed us of the second delay, via the intercom they asked all passengers to present themselves at the boarding gate counters to check in again. This is an unusual procedure and they gave us no explanation for why we were having to do this.

The flight went with no problems. I also have to raise my hat to the single flight attendant on board, who with a smile and a positive attitude made us forget about this unfortunate incident.

The airplane was a small regional jet. It was not very comfortable, but, since it was a one-and-a-half-hour flight, you can survive. No in-flight service because the flight was too short.

Overall rating
3 / 5
Value (price + quality)
4 / 5
On the ground
Check-in and boarding
1 / 5
On board
4 / 5
Costumer service
5 / 5
Your opinion of security
4 / 5
Was this review helpful?
By olinadeau, about American Eagle, , close to Canada
Posted online by HappyFlight, on 14 June 2014
This review has been read 12 times
Flag this review
This review is also available in French.

Are you a representative of American Eagle and would like to reply to this review or be notified by email when reviews are published about your airline company? Please contact us!

Add a comment

Read American Eagle reviews