Extremely poor customer service

Review of CZG about the flight Air Côte d'Ivoire between Monrovia Roberts and Accra on 03/03/2017 in Economy
CZG HF / VRE ROB / ACC
Note: This review is about an experience that happened more than 2 years ago.

My flight was scheduled for March 2nd but was cancelled by Air Côte d'Ivoire staff upon my arrival for check in and reschedule for March 3rd.

I was told on the 2nd by Air Côte d'Ivoire staff that my trip was comfirmed on March 3rd.

Due to poor customer service and Air cote d Ivoire inability to pay attention to details, my reschedule flight was not possible, I waited for hours at the Airport for confirmation but with no results.

I missed my flight yet again. Air Côte d'Ivoire staffs are the worst, very rude with no empathy.

Worst traveling experience thus far...

General
Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
3 / 5
On board
Comfort
3 / 5
Costumer service
3 / 5
Your opinion of security
3 / 5
Food
3 / 5
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By CZG, about Air Côte d'Ivoire, , close to Monrovia, Montserrado County, Liberia, via its tablet
Posted online by Nicolas, on 16 March 2017, view original version
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