Aigle Azur does not replace the damaged luggage

Review of Lois about the flight Aigle Azur between Tlemcen and Paris Orly on 18/10/2015 in Economy
Note: This review is about an experience that happened more than 3 years ago.

The flight was for such cheap Airline normal, nothing special ! But the luggages service is very bad ! And this bad service inspect, that everyone understand the french language!

Aigle Azur does not replace the damaged luggage !

First you have a multitude of papers arranged and then show them to be accommodating, but when it comes to pay, then they can supposedly not transfer the money, because they need a document from the bank, where it is the account number on it ! Than only the Bank account was not enough ! As well as this was concerned, they came with the account number not clear, and wanted again a document of the bank, but the bank and me have only the one account number, which we have already sent many times to Aigle Azur !

This is also a way to create your payments out of the way !

Overall rating
3 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
2 / 5
Management of luggage
1 / 5
On board
3 / 5
Costumer service
3 / 5
Your opinion of security
3 / 5
3 / 5
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By Lois, about Aigle Azur, , close to Republic of Korea
Posted online by Nicolas, on 9 May 2016, view original version
This review has been read 1 times
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Aigle Azur

Aigle Azur replied

on 9 May 2016

Good afternoon,

We are sorry for the inconvenience.
Would you tell me if you received the refund of your lost ?

Best regards,

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