Avoid at any price

Review of moorea50 about the flight Air Nostrum IB8393 between Madrid and Marseille on 19/12/2014 in Economy
moorea50 YW / ANE MAD / MRS

There was a four-hour delay without any explanation or excuse. First we left Hall K, then we had to go to Hall M at 19 minutes, then go back to Hall K to gate 88, then 96 then 75. To top it all off, they lost my suitcase and there was no answer from the telephone number they provided for recovering it.

What's more, the airplane was uncomfortable, the stairs were very stiff and anyone tall had to bend in half. Minimal service.

Never again. I strongly recommend you avoid this unreliable airline.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
2 / 5
Costumer service
2 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By moorea50, about Air Nostrum, , close to Toulon, Provence-Alpes-Côte d'Azur, France
Posted online by HappyFlight, on 20 December 2014
This review has been read 64 times
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4 comments RSS Comments

Invité replied Translate

Bonjour,

Les changements de portes successif étaient peut être dus au retard.
Le placement dépend aussi de l'heure d'arrivée et des parkings disponibles.

Pour la perte des bagages, essayez de vous adresser a Iberia dont dépend Air Nostrum, sait-on jamais...

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