Alitalia Express

2 reviews - - Updated 48 days ago

Traveling well

Alitalia traveling quite well.
In my case the takeoff and the landing was really soft.

During the flight, they offer to drink and a sweet or savory snack.
Most importantly flight attendants are very prepared and they don't say anything if you want to take some pictures on the plane while flying.

The seats are comfortable enough and can be reclined.

I can say that I felt comfortable traveling with the Embraer 190-100LR Alitalia.

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Economy LIN - CTA More than 3 years 3 reactions 10 views

Overview: a morning flight to Lyon on February 3 canceled

Overview: A flight to Lyon on the morning of February 3 was canceled without any explanation.
8 other flights from Malpensa were canceled on the same morning. There were only 4 staff members to help rebook all of the stranded passengers. The level of English spoken by the flight attendants was basically 0.
The wait to we had to be rebooked: 1 hour and 30 minutes.
After raisinge my voice a little bit, I finally got a flight to Paris (initially the staff offered me a route to Lyon via Rome).
There was no excuse for the cancellations and the passengers were treated like dogs. Alitalia really dropped the ball.

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Economy MXP - CDG More than 3 years
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2 traveler reviews

Overall rating

3 / 5
3 stars over 5 - Based on 1 customers reviews
5 stars

Ratings summary

Value (price + quality) 4 / 5
Comfort 4 / 5
Costumer service 4 / 5
Your opinion of security 5 / 5
Food 4 / 5
Management of luggage 4 / 5
Comfort 4 / 5
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