WOW air : Paris Charles De Gaulle - Reykjavik Keflavik International

7 reviews - - Updated 5 hours ago
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7 traveler reviews

Overall rating

2,67 / 5
2.67 stars over 5 - Based on 6 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,17 / 5
Comfort 3,4 / 5
Costumer service 3 / 5
Your opinion of security 4 / 5
Food 2,33 / 5
Management of luggage 3,6 / 5
Comfort 3,4 / 5
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A Good Experience.

First successful experience with WOW air.
The plane made a good impression: clean, with a minimum amount of space.

The flight crew was friendly and welcoming. Of course, the coffee and other snacks cost extra, but that's how low-cost airlines work.

Only negative: the flight was 1h30min late.

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Economy CDG - KEF 06/2016 1 reactions

Not too good really

This is just another low-cost airline like various others.
The seats were cramped and there wasn't enough legroom.
The take-off and landing were very good.
The problem was their punctuality: delayed by one hour, train missed, no goodwill gesture from the airline, and nobody for me to speak to at the desk at the Roissypôle complex at Charles de Gaulle Airport.

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Economy CDG - KEF More than 2 years 1 reactions 62 views

A reliable company

Competitive fares, punctual flights, rapid check-in, friendly crew, and little funny phrases scattered around the plane.
Admittedly, everything on board cost extra, but that's true on every low-cost airline. This was a trip of just a few hours, so it didn't matter that much.

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Economy CDG - KEF More than 2 years 1 reactions 26 views

Top Quality for the Price

First experience in Iceland, for my trip I tried out this low cost company which stood out from other price levels.

Flights there and back were both excellent, no delays, very nice welcome aboard, clean airplane and we were even offered an in-flight movie on the return trip (plan on having your own headphones however). Of course, you have to know how to play the game. There is a charge for drinks and snacks, as well as checked baggage, and carry-on baggage is limited to one bag per passenger.

Accustomed to trips and working in the air, I have been won over by this company's quality to price ratio (150€ round trip, including checked baggage and taxes, unbeatable for the destination!).

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Economy CDG - KEF More than 3 years 24 reactions 154 views

À fuir

Aucune ponctualité. 2h30 de retard à l'aller 4h au retour !

À notre départ tous les vols WOW étaient retardés de minimum 2 heures... Aucune explication.

Personnel au sol et en vol totalement neutres... Pas de pb avec les bagages.

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Economy CDG - KEF 12/2016 1 reactions
leila 13

Premier vol !

C'était mon premier vol en avion et j'étais super stressée ! L'embarquement était rapide vu qu'on était en avance on as pu éviter la foule ! 20...

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Economy CDG - KEF More than 2 years 39 reactions 271 views

Service client catastrophique

Nous avons dû modifier notre retour en France suite au début d'éruption du volcan. Nous avons contacté par email (seul moyen possible) Wow air...

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Reply from the airline
Economy CDG - KEF More than 2 years 22 reactions 215 views

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