Garbage Airline!

Review of dd2 about the flight WOW air between Baltimore and Frankfurt on 08/07/2016 in Economy
dd2 X9 / VIM BWI / FRA
Note: This review is about an experience that happened more than 3 years ago.

The worst of airlines.

14 hour flight without water or food on board. I reserved a round trip flight.

On the departure flight they told me that I was allowed 1 piece of luggage, on the return it was no luggage.

11 pounds of hand luggage? I've never seen anything like that. The planes were real wrecks.

The worst of the worst. Zero service, zero sympathy for the customers.

Please do not make a reservation with this airline since the trip will end up being more expensive than one on a regular airline.

I strongly advise against it.

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
3 / 5
Management of luggage
1 / 5
On board
Comfort
1 / 5
Costumer service
1 / 5
Your opinion of security
1 / 5
Food
1 / 5
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By dd2, about WOW air, , close to Germany
Posted online by Nicolas, on 1 August 2016
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This review is also available in French.

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