WOW air

17 reviews - - Updated 8 hours ago
X9 / VIM
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17 traveler reviews

Overall rating

1,93 / 5
1.93 stars over 5 - Based on 14 customers reviews
5 stars
7%
4
20%
3
7%
2
13%
1
53%

Ranking

99

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Ratings summary

Value (price + quality) 2,21 / 5
Comfort 2,75 / 5
Costumer service 2,25 / 5
Your opinion of security 2,73 / 5
Food 1,44 / 5
Management of luggage 2,08 / 5
Comfort 2,75 / 5
Detailed ratings »

Opinions about WOW air

Author Title Rating
smokey Wow flight to Toronto via Iceland 1/5
bzh29 A Good Experience. 4/5
Opinions about WOW air

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A Good Experience.



First successful experience with WOW air.
The plane made a good impression: clean, with a minimum amount of space.

The flight crew was friendly and welcoming. Of course, the coffee and other snacks cost extra, but that's how low-cost airlines work.

Only negative: the flight was 1h30min late.

Read more about « A Good Experience. »
Economy CDG - KEF 06/2016 1 reactions
bzh29

Garbage Airline!



The worst of airlines.

14 hour flight without water or food on board. I reserved a round trip flight.

On the departure flight they told me that I was allowed 1 piece of luggage, on the return it was no luggage.

11 pounds of hand luggage? I've never seen anything like that. The planes were real wrecks.

The worst of the worst. Zero service, zero sympathy for the customers.

Please do not make a reservation with this airline since the trip will end up being more expensive than one on a regular airline.

I strongly advise against it.

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Economy BWI - FRA 07/2016
dd2

I Can't Recommend This to Anyone.



I had a very bad experience with this airline. There was a three-hour delay on the departure flight and a two-hour delay on the return flight.

No communication.

30 minutes of waiting to get to customer service.

If you can't speak English, it's even worse.

Everything cost extra. Luckily the staff was friendly.

Read more about « I Can't Recommend This to... »
Economy CDG - SFO 06/2016 1 reactions
Kreine95

Wow flight to Toronto via Iceland



Flight delayed no information texts or communication from Wow staff as to reasons. Took off 12 hours late arrived in Reykjavik no one to greet us from Wow.

Luggage was also not put on plane so we completed form for lost baggage. Next morning phone call saying why were we not at airport as flight was leaving in hour we had had no communication regarding this.

Arrived in Toronto no luggage, we could find no one to help fill in form to report it missing. Family have repeatedly called the super helpfull call centre in India.(No they are not) who made all kinds of promises which we found out they could not honour as only incoming call centre. They are there only to firefight and will direct you to emails to send.

Don't bother sending those either as they do not get answered we received the same generic email 5 times which did not answer any points we had raised. Luggage still not arrived 6 days later and wow tell me to have patience !

My advice do not travel with this shambles of an airline.

Read more about « Wow flight to Toronto via... »
Economy LGW - YYZ 06/2016
smokey

Not too good really



This is just another low-cost airline like various others.
The seats were cramped and there wasn't enough legroom.
The take-off and landing were very good.
The problem was their punctuality: delayed by one hour, train missed, no goodwill gesture from the airline, and nobody for me to speak to at the desk at the Roissypôle complex at Charles de Gaulle Airport.

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Economy CDG - KEF 05/2015 1 reactions 62 views
saramari

A reliable company



Competitive fares, punctual flights, rapid check-in, friendly crew, and little funny phrases scattered around the plane.
Admittedly, everything on board cost extra, but that's true on every low-cost airline. This was a trip of just a few hours, so it didn't matter that much.

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Economy CDG - KEF 12/2014 1 reactions 26 views
Vedaly

Top Quality for the Price



First experience in Iceland, for my trip I tried out this low cost company which stood out from other price levels.

Flights there and back were both excellent, no delays, very nice welcome aboard, clean airplane and we were even offered an in-flight movie on the return trip (plan on having your own headphones however). Of course, you have to know how to play the game. There is a charge for drinks and snacks, as well as checked baggage, and carry-on baggage is limited to one bag per passenger.

Accustomed to trips and working in the air, I have been won over by this company's quality to price ratio (150€ round trip, including checked baggage and taxes, unbeatable for the destination!).

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Economy CDG - KEF More than 3 years 24 reactions 154 views
StfLg

Very punctual flight, but average comfort



In terms of comfort, it's basic. Leg room is small, no room to move feet.
No entertainment on board, only the airline magazines in front of you.
No meal or snacks. Drinks for a fee.
Take off and landing very punctual, which is appreciated.
A little warm during the flight.
Little or no in-flight information.
Quick boarding and baggage check.
Flight attendants nice and cheerful.

Read more about « Very punctual flight, but... »
Economy KEF - CDG More than 3 years 9 reactions 95 views
CecileAilleurs

Flight put back, otherwise perfect



The airline, WOW air, put back the time of the flight by 3 hrs and informed me about it by email. The problem is, it went into spam, resulting in me...

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Economy SXF - KEF More than 3 years 8 reactions 193 views
AuSudDuPoleNord

14 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • WOW aime le violet
  • Flight pictures #3
  • Reykjanes.
  • Et encore du violet et un texte idiot
  • Et la première rangée est vendue plus chère
  • Flight pictures #7
  • Flight pictures #8
  • Sièges standard A319
  • Flight pictures #10
  • Flight pictures #11
  • Flight pictures #12
  • Mais l'avion était un A319 Atlantic Airways. ..
  • Dans lequel WOW a mis du violet et des textes stupides

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