Oman Air

86 reviews - - Updated 17 hours ago
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86 traveler reviews

Overall rating

2,96 / 5
2.96 stars over 5 - Based on 23 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,17 / 5
Comfort 3,39 / 5
Costumer service 3,13 / 5
Your opinion of security 3,82 / 5
Food 3,3 / 5
Management of luggage 3,17 / 5
Comfort 3,39 / 5
Detailed ratings »

Opinions about Oman Air

Author Title Rating
Ronaldo Crew stole the laptop bag in flight, very poor customer service and security 1/5
Opinions about Oman Air

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Worst experience ever

Flew with Oman air for the first time, one of the worst airlines I have ever flown with. I will not fly with this rubbish airways even if they give me a free flight.

First it was delayed by 1:30 hrs at London, no apologies offered, in flight entertainment didn't work, only 1 meal served for a 7 hour flight, had to wait and keep asking repeatedly for fluids on board, nothing for kids to keep them occupied. No tea or coffee served. Air condition not working flight attendants least bothered.

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Economy LHR - BOM More than 3 years

Very Good Flight

The plane was brand new. Good screens. There were movies in French and good food.

Airlines like China Southern are changing.

The only small drawback: Muscat airport (Muscat MCT) isn't that great.

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Economy CDG - MCT More than 3 years 3 views

Management does not care … but employees do?

Paul Gregorowitsch the CEO should read his own article published in his December 2015 issue of his inflight magazine if he wishes to retain and grow...

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Economy DXB - MCT More than 3 years 3 reactions 13 views

Misbehavior by cabin crew & no actions taken by company

Oman Air is the worst airline in the world. I have travelled by many airlines but never got such a pathetic service and worst crew. This incident...

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Economy MCT - MXP More than 3 years 10 reactions 30 views

Baggage delayed compensation

I traveled via omanair on 6 Nov 2015 from Dubai to Jaipur via flights WY 612 and WY 271. However, when I reached Jaipur, I did not get my bag. I have filed PIR report with your Baggage Services Agents at Jaipur Airport.

I have collected baggage on 14 Nov 2015. I asked for compensation for delay. Omanair offered me only 40 USD as compensation and as per their policy(mentioned on link : , I am eligible for 20 USD for per kg.

It is really frustrating that I have faced mental stress and financial losses for their mistake and after lot of communication just received as 40 USD + 500 indian rupee as compensation.

I have sent multiple email to omanair regarding this issue however no luck :(.

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Economy DXB - JAI More than 3 years 1 reactions 6 views

An airline to avoid!

This flight took off two hours late. This meant the connecting flight in Muscat was missed, yet it was the same airline; we ended up arriving 30 minutes after it took off.

The solution found was a flight ten hours later.

-As compensation, we were taken to a hotel to rest and eat at their expense.
-The toilets weren't cleaned or restocked with paper during the whole flight, which is something I've never seen before!

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Economy KUL - FRA More than 3 years 7 reactions 332 views
Cindy M.

First time experience …

This was my first time flying with Oman Air and I'm very satisfied with them. They are a very good airline. The welcome onboard and the levels of hospitality were very good. The onboard meal was good. I would be perfectly happy to use them again. The seats were comfortable and the cabin crew were very nice. We departed on schedule.

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Economy FRA - BAH More than 3 years 2 reactions 362 views

A perfect transfer to the capital

No complaints about this flight, which happened under the best possible circumstances.

The reception at the airport was perfect, boarding was easy and the quality of the onboard service was comparable to the best airlines.

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Economy SLL - MCT More than 3 years 4 reactions 211 views

A pleasant surprise

This is the first time I've flown with Oman Air and it was a pleasant surprise. I took Zurich-Muscat and Muscat-Bangkok flights. There were individual touch tablets with many films, series and games.

The meal was better than fine. There was delicious chicken biryani, for example. This was the first time that I have eaten so well on a plane (airplane food isn't usually all that good). Even the snacks were delicious (great sandwiches).

The staff was obliging and friendly, speaking perfect English and sometimes French (even on a flight that was not leaving from France). When they saw that we were traveling with children (including our 18-month-old daughter), they immediately offered us a place with no seats in front of us (much more practical and with much more space). There were no delays on any of the 4 flights. To top it all off, the price for the Bangkok flight was very good.

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Economy ZRH - MCT More than 3 years 10 reactions 781 views
Xavier K.

A comfortable plane but . . .

A comfortable plane whose video system that had a wide variety of films in both English and French.
The legroom and the inclination of the seats were acceptable and the in-flight information was good. There was even the possibility of connecting to the internet during the flight.
The check-in and boarding were done quickly and the landing and takeoff were excellent (thanks to the pilot).
When we first arrived in the cabin it must have been over 100°F! The flight crew was frankly unpleasant and not at all helpful. What's worse, the quality of the food was at the same level as the quality of the staff. Atrocious.
Luckily Air France is starting a Paris - Muscat route.

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Economy MCT - CDG More than 3 years 9 reactions 2,4k views

38 travelers pictures

Discover your next flight in pictures

  • Une bien jolie vue :)
  • Flight pictures #2
  • Flight pictures #3
  • Dîner
  • Flight pictures #5
  • Quand je dis qu'il y a de la place....
  • Flight pictures #7
  • Check avant le décollage.
  • Siège
  • Flight pictures #10
  • Service du petit-dejeuner
  • Boissons de bienvenue
  • Flight pictures #13
  • Plateau repas
  • Flight pictures #15
  • Flight pictures #16
  • Le petit-déjeuner (très très bon)
  • Bientôt arrivé !
  • Déco cabine
  • Flight pictures #20
  • Flight pictures #21
  • Buffet business
  • Photo oman air Cdg-Muscat lors de l'embarquement
  • Flight pictures #24
  • Flight pictures #25
  • Photo oman air Cdg-Muscat à l'embarquement
  • Espaces de rangement pratiques
  • Sièges en éco
  • Photo oman air Cdg-Muscat
  • Flight pictures #30
  • Vue sur la piste
  • Petit dessert + thé
  • photo retour Bkk-Muscat
  • Ecran de belle taille
  • photo retour Bkk-Muscat en vol
  • ...ce n'est pas une blague !
  • photo retour Bkk-Muscat en vol
  • Sièges en business

4 contacts

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Sales  United Kingdom

Phone: +44 (0) 844 4822 309
Email: Accessible only to connected users. Create my account

Is it working? 0 positiv votes 1 negativ votes
Updated on 13 September 2017 | Report a problem

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In France

90 rue de Courcelles
75008 Paris
Phone: +33 (0)1 47 64 21 50

Is it working? 4 positiv votes 0 negativ votes
Updated on 31 August 2017 | Report a problem

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