Worst flight experience in my whole life travel

Review of Angrybird about the flight Oman Air between Riyad and London Heathrow on 17/07/2017 in Economy
Angrybird WY / OMA RUH / LHR
Note: This review is about an experience that happened more than 2 years ago.

Flight: Riyadh-Muscat( 1hr)- London.Spacious leg room but seems there was air conditioning problem in the aircraft and the screen for intertaiments was not working very well. Got bad experience from the starting point in Riyadh as my itenerary ticket said allowed 2 luggages and my agent said 23kg each, check in staff said it's only 30kg allowed and need to pay 300riyal for the other luggage, for smooth travel I did but worst when I arrived London I could not find my paid luggage where gadgets kept because they are not allowed in Heathrow for hand carry as I started from Riyadh. And now for more than 48hrs now I'm still waiting missing luggage. I told my self to tell my friends who usually travel world wide not to take a flight from Oman Air as much as possible.

General
Overall rating
2 / 5
Value (price + quality)
3 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Comfort
2 / 5
Costumer service
2 / 5
Your opinion of security
2 / 5
Food
2 / 5
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By Angrybird, about Oman Air, , close to London, England, United Kingdom, via its tablet
Posted online by admin, on 20 July 2017, view original version
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