Oman Air

86 reviews - - Updated 10 hours ago

Crew stole the laptop bag in flight, very poor customer service and security

Hi Everyone, I had a very bad experience travelling with Oman Air as my laptop bag was stolen in flight on my way back to London. I informed the...

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Economy BOM - LHR 01/2019 3 reactions

Excellent on board service, poor service on the ground

I cannot complain about the on board service offered by WY. The seat in business beats the first class seat offered by BA as does the standard of the food and refreshments.

The crew were courteous and eager to please. Despite there being delays, the crew kept us up to date with what was happening and kept us supplied with refreshment. Other airlines have refused to open the bar until airborne.

The seat was extremely comfortable and I managed to sleep well, the blanket and pillow were very good quality.

Luggage in business always comes off the aircraft first and minimises the wait at the carousel.

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Business DOH - LHR 06/2018

Checking Representative

I was checking for my flight to LHR from goa india the Rep was so rude and the skinny lady Rep also they were arguing About my luggage that its...

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Economy GOI - LHR 03/2018 1 reactions

Worst flight experience in my whole life travel

Flight: Riyadh-Muscat( 1hr)- London.Spacious leg room but seems there was air conditioning problem in the aircraft and the screen for intertaiments was not working very well. Got bad experience from the starting point in Riyadh as my itenerary ticket said allowed 2 luggages and my agent said 23kg each, check in staff said it's only 30kg allowed and need to pay 300riyal for the other luggage, for smooth travel I did but worst when I arrived London I could not find my paid luggage where gadgets kept because they are not allowed in Heathrow for hand carry as I started from Riyadh. And now for more than 48hrs now I'm still waiting missing luggage. I told my self to tell my friends who usually travel world wide not to take a flight from Oman Air as much as possible.

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Economy RUH - LHR More than 2 years

“Foolish AirLine ever seen”

Foolish Airline you can ever trip.
1 - All staff do their job like they are creditor.
2 - We were 4 person, and each person can have 30kg baggage, we had 5 baggage (16.5kg, 17kg, 18kg, 21kg, 24kg), they take us 360RM (Malaysia Money Unit) for just one bag! They told me each person, one baggage! Very funny rules.
3 - A passenger get convulsion during flight, no one know somethings about medicine and recovery.
4 - At the end of trip we take our baggage broken and no one responsive.

I never flight with this *** Airline....

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Economy KUL - MCT More than 2 years

Never again Oman Air

It was a horrible flight!
After boarding the plane, we were kept inside the oven like plane (plane A/C was not functioning properly in that hot summer day) waiting for almost an hour, for 4 connecting passengers plane to arrive at Muscat airport, and then board our plane!
We the passengers were literally swimming in our sweat, and were in miserable condition!

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Business MCT - BEY More than 3 years

Worst flight experience ever

On Feb 26th our group of travellers was supposed to take the flight leaving Salalah at 11:20 am for Muscat. But without our knowledge or any prior...

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Economy SLL - MCT More than 2 years 1 reactions

The worst flight in my entire life

Bad Food (3 travelers asked for doctor assistance because of stomach pane and nobody was caring enough, I didn't eat my food because of that).

Rude crew (the crew captain was bullying me and one of the lady staff was bullying everybody including me).

The basic complaint from me was that I didn't gave them the headphones 35 minutes before landing (in any case case they were behaving impolitely).

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Economy MCT - RUH More than 2 years

Very poor service , dirty and old flight, dirty cups served during dinner , rotten and old juice was served

Everything was negative.

Very poor service in all aspects.

Dirty and old flight, dirty cups served during dinner, rotten and old juice was served.

Will never use this flight anymore or recommend to anyone either.

Bad customer service.

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Economy LHR - COK More than 3 years
H Rose

Éviter Boeing 788 d'Oman Air

We booked in July a flight Paris/Muscat/ Bangkok on December on Oman Air in Airbus A 330.

This plane was noted as relatively comfortable with a width of 18. Meanwhile the plane was changed and we flew on a Boeing 788.

Never again !

3x3x3 distribution. Flight full and width of 17. as comfortable as a sardine box.

Food not good and staff absent. Oman air never again !

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Economy CDG - MCT More than 3 years
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86 traveler reviews

Overall rating

2,95 / 5
2.95 stars over 5 - Based on 20 customers reviews
5 stars




Ratings summary

Value (price + quality) 3,2 / 5
Comfort 3,55 / 5
Costumer service 3,1 / 5
Your opinion of security 3,74 / 5
Food 3,35 / 5
Management of luggage 3,05 / 5
Comfort 3,55 / 5
Detailed ratings »

Opinions about Oman Air

Author Title Rating
Ronaldo Crew stole the laptop bag in flight, very poor customer service and security 1/5
Opinions about Oman Air

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38 travelers pictures

Discover your next flight in pictures

  • Flight pictures #1
  • Une bien jolie vue :)
  • Buffet business
  • Check avant le décollage.
  • Service du petit-dejeuner
  • Flight pictures #6
  • Siège
  • Petit dessert + thé
  • ...ce n'est pas une blague !
  • Flight pictures #10
  • Photo oman air Cdg-Muscat
  • Vue sur la piste
  • Déco cabine
  • Flight pictures #14
  • Espaces de rangement pratiques
  • Flight pictures #16
  • photo retour Bkk-Muscat en vol
  • Flight pictures #18
  • Photo oman air Cdg-Muscat à l'embarquement
  • Flight pictures #20
  • Boissons de bienvenue
  • Plateau repas
  • Bientôt arrivé !
  • photo retour Bkk-Muscat en vol
  • Sièges en éco
  • Le petit-déjeuner (très très bon)
  • photo retour Bkk-Muscat
  • Dîner
  • Flight pictures #29
  • Flight pictures #30
  • Flight pictures #31
  • Flight pictures #32
  • Photo oman air Cdg-Muscat lors de l'embarquement
  • Flight pictures #34
  • Sièges en business
  • Flight pictures #36
  • Ecran de belle taille
  • Quand je dis qu'il y a de la place....

4 contacts

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Sales  United Kingdom

Phone: +44 (0) 844 4822 309
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Updated on 13 September 2017 | Report a problem

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In France

90 rue de Courcelles
75008 Paris
Phone: +33 (0)1 47 64 21 50

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Updated on 31 August 2017 | Report a problem

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