Oman Air

83 reviews - - Updated 10 hours ago
WY / OMA

Excellent on board service, poor service on the ground



I cannot complain about the on board service offered by WY. The seat in business beats the first class seat offered by BA as does the standard of the food and refreshments.

The crew were courteous and eager to please. Despite there being delays, the crew kept us up to date with what was happening and kept us supplied with refreshment. Other airlines have refused to open the bar until airborne.

The seat was extremely comfortable and I managed to sleep well, the blanket and pillow were very good quality.

Luggage in business always comes off the aircraft first and minimises the wait at the carousel.

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Business DOH - LHR 06/2018
Noby

Checking Representative



I was checking for my flight to LHR from goa india the Rep was so rude and the skinny lady Rep also they were arguing About my luggage that its...

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Economy GOI - LHR 03/2018 1 reactions
Pet

Worst flight experience in my whole life travel



Flight: Riyadh-Muscat( 1hr)- London.Spacious leg room but seems there was air conditioning problem in the aircraft and the screen for intertaiments was not working very well. Got bad experience from the starting point in Riyadh as my itenerary ticket said allowed 2 luggages and my agent said 23kg each, check in staff said it's only 30kg allowed and need to pay 300riyal for the other luggage, for smooth travel I did but worst when I arrived London I could not find my paid luggage where gadgets kept because they are not allowed in Heathrow for hand carry as I started from Riyadh. And now for more than 48hrs now I'm still waiting missing luggage. I told my self to tell my friends who usually travel world wide not to take a flight from Oman Air as much as possible.

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Economy RUH - LHR 07/2017
Angrybird

“Foolish AirLine ever seen”



Foolish Airline you can ever trip.
1 - All staff do their job like they are creditor.
2 - We were 4 person, and each person can have 30kg baggage, we had 5 baggage (16.5kg, 17kg, 18kg, 21kg, 24kg), they take us 360RM (Malaysia Money Unit) for just one bag! They told me each person, one baggage! Very funny rules.
3 - A passenger get convulsion during flight, no one know somethings about medicine and recovery.
4 - At the end of trip we take our baggage broken and no one responsive.

I never flight with this *** Airline....

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Economy KUL - MCT 05/2017
Shahram1978

Never again Oman Air



It was a horrible flight!
After boarding the plane, we were kept inside the oven like plane (plane A/C was not functioning properly in that hot summer day) waiting for almost an hour, for 4 connecting passengers plane to arrive at Muscat airport, and then board our plane!
We the passengers were literally swimming in our sweat, and were in miserable condition!

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Business MCT - BEY More than 2 years
Tarek

The worst flight in my entire life



Bad Food (3 travelers asked for doctor assistance because of stomach pane and nobody was caring enough, I didn't eat my food because of that).

Rude crew (the crew captain was bullying me and one of the lady staff was bullying everybody including me).

The basic complaint from me was that I didn't gave them the headphones 35 minutes before landing (in any case case they were behaving impolitely).

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Economy MCT - RUH 01/2017
Manska01

Very poor service , dirty and old flight, dirty cups served during dinner , rotten and old juice was served



Everything was negative.

Very poor service in all aspects.

Dirty and old flight, dirty cups served during dinner, rotten and old juice was served.

Will never use this flight anymore or recommend to anyone either.

Bad customer service.

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Economy LHR - COK 12/2016
H Rose

Éviter Boeing 788 d'Oman Air



We booked in July a flight Paris/Muscat/ Bangkok on December on Oman Air in Airbus A 330.

This plane was noted as relatively comfortable with a width of 18. Meanwhile the plane was changed and we flew on a Boeing 788.

Never again !

3x3x3 distribution. Flight full and width of 17. as comfortable as a sardine box.

Food not good and staff absent. Oman air never again !

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Economy CDG - MCT 12/2016
jm.ma

Worst experience ever



Flew with Oman air for the first time, one of the worst airlines I have ever flown with. I will not fly with this rubbish airways even if they give me a free flight.

First it was delayed by 1:30 hrs at London, no apologies offered, in flight entertainment didn't work, only 1 meal served for a 7 hour flight, had to wait and keep asking repeatedly for fluids on board, nothing for kids to keep them occupied. No tea or coffee served. Air condition not working flight attendants least bothered.

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Economy LHR - BOM More than 2 years
Prav
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83 traveler reviews

Overall rating

2,65 / 5
2.65 stars over 5 - Based on 31 customers reviews
5 stars
13%
4
19%
3
19%
2
16%
1
32%

Ranking

48

Compare

Ratings summary

Value (price + quality) 2,81 / 5
Comfort 3,13 / 5
Costumer service 3,06 / 5
Your opinion of security 3,48 / 5
Food 3,03 / 5
Management of luggage 3,17 / 5
Comfort 3,13 / 5
Detailed ratings »

Opinions about Oman Air

Author Title Rating
hpramboeck Worst flight experience ever 1/5
Pet Checking Representative 2/5
Noby Excellent on board service, poor service on the ground 5/5
Opinions about Oman Air

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38 travelers pictures

Discover your next flight in pictures

  • Une bien jolie vue :)
  • Petit dessert + thé
  • Déco cabine
  • Flight pictures #4
  • ...ce n'est pas une blague !
  • Dîner
  • Flight pictures #7
  • Ecran de belle taille
  • Flight pictures #9
  • Bientôt arrivé !
  • Flight pictures #11
  • Service du petit-dejeuner
  • Flight pictures #13
  • Sièges en éco
  • Flight pictures #15
  • Flight pictures #16
  • photo retour Bkk-Muscat en vol
  • photo retour Bkk-Muscat en vol
  • Plateau repas
  • Flight pictures #20
  • Siège
  • Check avant le décollage.
  • photo retour Bkk-Muscat
  • Flight pictures #24
  • Photo oman air Cdg-Muscat à l'embarquement
  • Buffet business
  • Sièges en business
  • Quand je dis qu'il y a de la place....
  • Flight pictures #29
  • Flight pictures #30
  • Vue sur la piste
  • Espaces de rangement pratiques
  • Photo oman air Cdg-Muscat lors de l'embarquement
  • Boissons de bienvenue
  • Flight pictures #35
  • Photo oman air Cdg-Muscat
  • Le petit-déjeuner (très très bon)
  • Flight pictures #38

4 contacts

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Sales  United Kingdom

Phone: +44 (0) 844 4822 309
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Updated on 13 September 2017 | Report a problem

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In France

90 rue de Courcelles
75008 Paris
France
Phone: +33 (0)1 47 64 21 50

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Updated on 31 August 2017 | Report a problem

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