Oman Air

83 reviews - - Updated 7 hours ago

Excellent on board service, poor service on the ground

I cannot complain about the on board service offered by WY. The seat in business beats the first class seat offered by BA as does the standard of the food and refreshments.

The crew were courteous and eager to please. Despite there being delays, the crew kept us up to date with what was happening and kept us supplied with refreshment. Other airlines have refused to open the bar until airborne.

The seat was extremely comfortable and I managed to sleep well, the blanket and pillow were very good quality.

Luggage in business always comes off the aircraft first and minimises the wait at the carousel.

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Business DOH - LHR 06/2018

Checking Representative

I was checking for my flight to LHR from goa india the Rep was so rude and the skinny lady Rep also they were arguing About my luggage that its...

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Economy GOI - LHR 03/2018 1 reactions

Worst flight experience in my whole life travel

Flight: Riyadh-Muscat( 1hr)- London.Spacious leg room but seems there was air conditioning problem in the aircraft and the screen for intertaiments was not working very well. Got bad experience from the starting point in Riyadh as my itenerary ticket said allowed 2 luggages and my agent said 23kg each, check in staff said it's only 30kg allowed and need to pay 300riyal for the other luggage, for smooth travel I did but worst when I arrived London I could not find my paid luggage where gadgets kept because they are not allowed in Heathrow for hand carry as I started from Riyadh. And now for more than 48hrs now I'm still waiting missing luggage. I told my self to tell my friends who usually travel world wide not to take a flight from Oman Air as much as possible.

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Economy RUH - LHR 07/2017

“Foolish AirLine ever seen”

Foolish Airline you can ever trip.
1 - All staff do their job like they are creditor.
2 - We were 4 person, and each person can have 30kg baggage, we had 5 baggage (16.5kg, 17kg, 18kg, 21kg, 24kg), they take us 360RM (Malaysia Money Unit) for just one bag! They told me each person, one baggage! Very funny rules.
3 - A passenger get convulsion during flight, no one know somethings about medicine and recovery.
4 - At the end of trip we take our baggage broken and no one responsive.

I never flight with this *** Airline....

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Economy KUL - MCT 05/2017

Never again Oman Air

It was a horrible flight!
After boarding the plane, we were kept inside the oven like plane (plane A/C was not functioning properly in that hot summer day) waiting for almost an hour, for 4 connecting passengers plane to arrive at Muscat airport, and then board our plane!
We the passengers were literally swimming in our sweat, and were in miserable condition!

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Business MCT - BEY More than 2 years

The worst flight in my entire life

Bad Food (3 travelers asked for doctor assistance because of stomach pane and nobody was caring enough, I didn't eat my food because of that).

Rude crew (the crew captain was bullying me and one of the lady staff was bullying everybody including me).

The basic complaint from me was that I didn't gave them the headphones 35 minutes before landing (in any case case they were behaving impolitely).

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Economy MCT - RUH 01/2017

Very poor service , dirty and old flight, dirty cups served during dinner , rotten and old juice was served

Everything was negative.

Very poor service in all aspects.

Dirty and old flight, dirty cups served during dinner, rotten and old juice was served.

Will never use this flight anymore or recommend to anyone either.

Bad customer service.

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Economy LHR - COK 12/2016
H Rose

Éviter Boeing 788 d'Oman Air

We booked in July a flight Paris/Muscat/ Bangkok on December on Oman Air in Airbus A 330.

This plane was noted as relatively comfortable with a width of 18. Meanwhile the plane was changed and we flew on a Boeing 788.

Never again !

3x3x3 distribution. Flight full and width of 17. as comfortable as a sardine box.

Food not good and staff absent. Oman air never again !

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Economy CDG - MCT 12/2016

Worst experience ever

Flew with Oman air for the first time, one of the worst airlines I have ever flown with. I will not fly with this rubbish airways even if they give me a free flight.

First it was delayed by 1:30 hrs at London, no apologies offered, in flight entertainment didn't work, only 1 meal served for a 7 hour flight, had to wait and keep asking repeatedly for fluids on board, nothing for kids to keep them occupied. No tea or coffee served. Air condition not working flight attendants least bothered.

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Economy LHR - BOM More than 2 years
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83 traveler reviews

Overall rating

2,79 / 5
2.79 stars over 5 - Based on 28 customers reviews
5 stars




Ratings summary

Value (price + quality) 2,96 / 5
Comfort 3,21 / 5
Costumer service 3,14 / 5
Your opinion of security 3,73 / 5
Food 3,15 / 5
Management of luggage 3,22 / 5
Comfort 3,21 / 5
Detailed ratings »

Opinions about Oman Air

Author Title Rating
hpramboeck Worst flight experience ever 1/5
Pet Checking Representative 2/5
Noby Excellent on board service, poor service on the ground 5/5
Opinions about Oman Air

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38 travelers pictures

Discover your next flight in pictures

  • Dîner
  • Photo oman air Cdg-Muscat lors de l'embarquement
  • Flight pictures #3
  • Flight pictures #4
  • Boissons de bienvenue
  • Flight pictures #6
  • Sièges en business
  • Flight pictures #8
  • Siège
  • Ecran de belle taille
  • Flight pictures #11
  • Espaces de rangement pratiques
  • Flight pictures #13
  • Buffet business
  • Déco cabine
  • Flight pictures #16
  • Vue sur la piste
  • Flight pictures #18
  • photo retour Bkk-Muscat
  • ...ce n'est pas une blague !
  • Sièges en éco
  • Flight pictures #22
  • Photo oman air Cdg-Muscat
  • Une bien jolie vue :)
  • photo retour Bkk-Muscat en vol
  • Photo oman air Cdg-Muscat à l'embarquement
  • Quand je dis qu'il y a de la place....
  • Flight pictures #28
  • Le petit-déjeuner (très très bon)
  • Bientôt arrivé !
  • Plateau repas
  • Service du petit-dejeuner
  • Flight pictures #33
  • Flight pictures #34
  • photo retour Bkk-Muscat en vol
  • Flight pictures #36
  • Petit dessert + thé
  • Check avant le décollage.

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