Avoid this airline! Horrible!

Review of Travelers15 about the flight Winair between St Martin (Princess Juliana) and Saint Barthelemy on 06/08/2015 in Economy
Travelers15 WM / WIA SXM / SBH
Note: This review is about an experience that happened more than 3 years ago.

Checked our bag in at St Martin counter for Win Air and bag never made it to St Bart. We watched Win Air agent (man) tag our bag in St Martin, put our bag on the belt and never saw it again. Only 7 people on our flight... How do you "lose" a bag on such a small flight at such a small airport? Most incompetent, dishonest people we have ever dealt with. No one seemed to care when we called repeatedly to search for it. We were told so many different stories from the Win Air baggage claim people in St Martin. Someone in St Martin is enjoying the contents of our bag. Medications, irreplaceable items, etc. Ruined our vacation. Awful! Avoid this airline at all costs !

General
Overall rating
1 / 5
Value (price + quality)
1 / 5
On the ground
Check-in and boarding
1 / 5
Management of luggage
1 / 5
On board
Costumer service
1 / 5
Your opinion of security
1 / 5
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By Travelers15, about Winair, , close to France, via its phone
Posted online by HappyFlight, on 17 August 2015, view original version
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